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# Network Administrator

- **Company:** LeadingIT Solutions Inc.
- **Location:** Woodstock, IL, United States
- **Experience:** Experienced
- **Salary:** $60,000.0 - $70,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Microsoft Office, Cloud Platform System, Information Technology
- **Published:** September 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7e2d651d23d09e55

## About the Role

Are you a perfectionist who enjoys following directions? Do you need variety and change to keep from getting bored? Do you agonize over details and making sure all your work is perfect? Do you enjoy solving problems? Are you a team player whose first question is "How can I help you?" Do you enjoy juggling multiple tasks?, * Proven experience as a help desk technician or other customer support role

 * Good understanding of computer systems, mobile devices, and other tech products
 * Ability to diagnose and resolve basic technical issues
 * Passionate (and patient) about problem solving and customer service.
 * Diligent with note taking, following process, and documentation.
 * Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
 * Experience in Office 365/Azure/Cloud environments
 * Extensive Automate Experience, * CompTIA A+ Certification
 * CompTIA Net+ Certification
 * CompTIA Sec+ Certification
 * 3+ years of IT MSP experience
 * Experience in Office 365/Azure/Cloud environments
 * Extensive Automate Experience

## Description

* Solve uncommon issues that have been escalated
 * Perform remote network and server troubleshooting
 * Learn and integrate new security technologies
 * Determine the best solution based on the issue and details provided by customers
 * Handle project implementation from start to finish
 * Record notes regarding the issue and troubleshooting taken
 * Create and maintain documentation
 * Follow-up and update customer with status and information
 * Handle weekend on-call rotation/coverage


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