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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cisco UC Architect - **Company:** Insight Global - **Location:** San Francisco, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Apple IOS, BIOS, VoIP, Cisco Unified Communications Manager, Disaster Recovery, Firmware, System Testing, VMware Virtualization, VMware VSphere, Cisco WebEx, Network Server, Cisco, Vmware - **Published:** September 19, 2026 - **Apply:** https://dejobs.org/x/x/B2EF11BFB1364068BC44B5EDCEDFCB95/job/ ## About the Role 5+ years of hands-on Cisco Unified Communications (UC) experience Experience administering and upgrading Cisco Unified Communications Manager (CUCM) Experience supporting CUCM 12.x, 14.x, and/or 15.x environments Strong knowledge of Cisco Unity Connection Strong knowledge of Cisco Emergency Responder (CER) Experience with Cisco Voice Gateways Strong understanding of Cisco IP Telephony Experience with SIP and VoIP technologies Experience performing enterprise UC migrations and upgrades Hands-on experience with VMware vSphere environments Experience with CUCM backup, restoration, and disaster recovery procedures Strong troubleshooting and root-cause analysis skills Ability to support production cutovers and after-hours maintenance activities Cisco CCNP Collaboration certification or equivalent Experience with Cisco UCS infrastructure Experience upgrading large-scale UC environments supporting 7,500 to 40,000+ users Experience with enterprise voice modernization initiatives Knowledge of Cisco Contact Center solutions Experience with Cisco Expressway Experience with Webex Calling solutions Experience with UCS C240 Servers ## Description Insight Global is seeking a Cisco UC Engineer for a top enterprise technology client. This consultant will play a critical role in a large-scale Cisco Unified Communications modernization initiative, supporting the upgrade and migration of Cisco UC infrastructure including CUCM, Unity Connection, and Cisco Emergency Responder. The ideal candidate will have extensive hands-on experience with enterprise voice environments, VMware deployments, Cisco UCS infrastructure, and UC application administration. This engineer will lead upgrade activities, perform system validation and testing, support production cutovers, and provide post-go-live support while ensuring minimal impact to business operations. This is an excellent opportunity to work on a highly visible UC transformation project within a complex enterprise environment. Day-to-Day: Assess and validate existing Cisco UC environments and infrastructure requirements Analyze assessment results and identify prerequisites for deployment Create migration, upgrade, and technical documentation Collaborate with infrastructure, networking, and operations teams Provision and configure Cisco UCS servers in VMware environments Deploy and configure VMware virtual machines supporting UC applications Perform server BIOS and infrastructure updates Validate network and UCS connectivity Execute CUCM backup and recovery procedures Perform CUCM 14.x to 15.x upgrades Install and configure CUCM, Unity Connection, and CER Upgrade Cisco IP Phone firmware and Voice Gateway IOS firmware Configure UC applications according to Cisco best practices Conduct system testing, validation, and performance checks Support User Acceptance Testing (UAT) Lead production cutovers and go-live activities Troubleshoot post-implementation issues Provide hypercare and production support after deployment Create operational documentation and perform knowledge transfer to support teams We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [10M Data Records Lost, Underwater Computing, and Psychedelic Fish - Matthias Geniar](https://www.wearedevelopers.com/videos/1908-10m-data-records-lost-underwater-computing-and-psychedelic-fish-matthias-geniar) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [How to Submit CFPs and Get into Public Speaking - Moran Weber](https://www.wearedevelopers.com/videos/2112-how-to-submit-cfps-and-get-into-public-speaking-moran-weber) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [The Geometry of Incidents: Connecting User Impact to Architecture](https://www.wearedevelopers.com/magazine/764-the-geometry-of-incidents-connecting-user-impact-to-architecture) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job)