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# IT Engineer

- **Company:** Clariant
- **Location:** Mount Holly, NC, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Information Technology, Hardware Asset Management, Servicenow
- **Published:** September 19, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88386339/1

## About the Role

* Associate's degree in IT or 7+ years of equivalent experience
 * Minimum 3 years in IT support (hardware lifecycle, imaging, troubleshooting, Microsoft Suite)
 * Relevant IT certifications are a plus
 * Fluent in written and verbal English; additional languages are advantageous
 * Proficient communication, interpersonal, and intercultural skills
 * Customer-focused, self-motivated, and team-oriented
 * Business-driven mindset with a passion for innovation and service excellence
 * Ability to travel 15%

## Description

As Clariant's IT Engineer you will play a key role in keeping our technology running seamlessly across all local sites. You'll be the go-to expert for business units - resolving challenges, minimizing disruptions, and contributing to global and regional IT projects that make a real impact on our operations., * Provide day-to-day IT infrastructure and application support across all local sites

 * Serve as the first point of contact for business requests, escalations, and IT challenges
 * Participate in and contribute to global and regional IT projects
 * Maintain and implement the Standard IT Service Framework
 * Act as internal IT Consultant/Analyst for new demands and project-related tasks
 * Meet ServiceNow KPIs and maintain high levels of customer satisfaction
 * Collaborate with vendors and cross-functional teams to ensure service continuity


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