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# Remote It Operations Analyst - Itsm & Sunview Expert

- **Company:** Beyondsoft Singapore
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Python (Programming Language), Windows PowerShell, Scripting
- **Published:** September 19, 2026
- **Apply:** https://www.buscojobs.com.es/remote-it-operations-analyst-itsm-sunview-expert-en-madrid-ID-370424376

## About the Role

Beyondsoft is seeking a proactive IT Operations professional to manage ITSM processes including incident, problem, change, and service requests in a remote-capable role based in Barcelona.
You will use ChangeGear and SunView to track tickets within SLA and perform root cause analysis to implement preventive solutions.
The role requires IT-related degree, hands-on IT operations experience, knowledge of ITIL practices, and scripting familiarity (PowerShell or Python).
#J-*****-Ljbffr

## Description

Beyondsoft is seeking a proactive IT Operations professional to manage ITSM processes including incident, problem, change, and service requests in a remote-capable role based in Barcelona.You will use ChangeGear and SunView to track tickets within SLA and perform root cause analysis to implement preventive solutions.The role requires IT-related degree, hands-on IT operations experience, knowledge of ITIL practices, and scripting familiarity (PowerShell or Python).#J-*****-Ljbffr