> Markdown version of [/jobs/ext/2996353-desktop-technician](https://www.wearedevelopers.com/jobs/ext/2996353-desktop-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Technician - **Company:** Beacon Hill Staffing Group, LLC - **Location:** San Diego, CA, United States - **Experience:** Experienced - **Salary:** $45,760.0 - $54,080.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Application Packaging, Desktop Computing, Issue Tracking Systems, Inventory Management Software, Microsoft Office, System Center Configuration Manager, Productivity Software, Service Pack, Software Deployment, Software Engineering, Information Technology, Landesk, Patch Management, Laptops, Hardware Asset Management, User Administration - **Published:** September 19, 2026 - **Apply:** https://www.jofdav.com/jobs/59771537-desktop-technician ## About the Role * 3+ years of desktop support or technical support experience. * Advanced knowledge of Windows 10/11 operating systems. * Experience supporting macOS environments. * Experience with Active Directory administration and user account management. * Strong knowledge of Microsoft Office 365. * Experience with desktop imaging, software deployment, and endpoint management tools. * Ability to troubleshoot complex hardware and software issues. * Experience working in a ticketing system and SLA-driven environment. * Strong communication and customer service skills. * Ability to work onsite full-time in San Diego (92127). Preferred Qualifications * Microsoft certifications (MCSA, MCSE, MCITP, or similar). * Experience with SCCM, MECM, Ivanti, LANDesk, or similar endpoint management tools. * Network+ or CCNA certifications. * ITIL certification. * Bachelor's degree in Computer Science, Information Technology, or related field. * Experience with software packaging, patch management, and enterprise desktop administration., * Strong problem-solving and troubleshooting abilities. * Excellent customer service and communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Team-oriented mindset with a willingness to learn and grow. * Passion for technology and providing a great end-user experience. ## Description We are seeking a Desktop Support Technician to provide hands-on support for end users in a fast-paced enterprise environment. This role is ideal for someone with strong Windows and Mac support experience who enjoys troubleshooting technical issues, supporting end users, and contributing to desktop and endpoint management initiatives., * Provide technical support for Windows and macOS systems. * Troubleshoot and resolve hardware, software, networking, and application issues. * Configure, deploy, image, and maintain desktops and laptops. * Support Microsoft Office 365 and related productivity applications. * Perform software installations, updates, security patching, and endpoint maintenance. * Assist with asset management, inventory tracking, and hardware lifecycle activities. * Document issues, solutions, procedures, and technical processes. * Work closely with Service Desk and other IT teams to resolve escalated issues. * Support desktop security standards and compliance requirements. * Maintain accurate records of hardware, software, and licensing information. * Provide exceptional customer service while supporting users both remotely and in person. ## Related Videos - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [IKEA Story: Transforming an Iconic Retail Brand](https://www.wearedevelopers.com/videos/444-ikea-story-transforming-an-iconic-retail-brand) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [What's (new) with Spring Boot and Containers?](https://www.wearedevelopers.com/videos/1514-what-s-new-with-spring-boot-and-containers) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Should Tech Managers Be Developers First? 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