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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mid-Level/Lead Software Engineer (ServiceNow Developer)-HYBRID - **Company:** The Information Technology - **Location:** Bloomington, IL, United States (Remote available) - **Experience:** Experienced - **Salary:** $85,500.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Cloud Computing, Code Review, Continuous Integration, Electronic Data Interchange (EDI), JSON, Object-Oriented Software Development, ServiceNow Application Engine, Extensible Markup Language (XML), Archer IRM Practical Use Cases, Web Technologies, Restful APIs, ServiceNow Customer Service Management, Curam Social Program Management, Servicenow - **Published:** September 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=669f6bce3d9ced31 ## About the Role We Are Seeking Candidates With: * Experience developing on ServiceNow (or similar enterprise platforms) * Strong object-oriented design and software engineering fundamentals * Experience building and consuming REST APIs (experience with ServiceNow GlideAPIs is a bonus) * Familiarity with JavaScript, web technologies, and workflow automation. Experience working with XML and JSON for data exchange formats. * Ability to troubleshoot technical issues and identify root causes * Analytical problem-solving skills, clear communication, and strong collaboration with technical and business partners * Customer-focused mindset and dependable execution in delivery and operational support Additional Skills * ServiceNow certifications such as CSA and/or CAD (as applicable) * ServiceNow Certified Implementation Specialist certifications * Experience with ITSM, CSM, ITOM, IRM, SPM, or custom apps * Experience with ServiceNow's Automated Testing Framework (ATF) * Experience with Agile delivery and CI/CD pipelines * Experience working in large enterprise environments * Experience supporting enterprise architecture patterns, cloud concepts, and/or leading engineering efforts (for candidates targeting higher responsibility), * Experience developing on ServiceNow (or similar enterprise platforms) * Strong object-oriented design and software engineering fundamentals * Experience building and consuming REST APIs (experience with ServiceNow GlideAPIs is a bonus) * Familiarity with JavaScript, web technologies, and workflow automation. Experience working with XML and JSON for data exchange formats. * Ability to troubleshoot technical issues and identify root causes * Analytical problem-solving skills, clear communication, and strong collaboration with technical and business partners * Customer-focused mindset and dependable execution in delivery and operational support Additional Skills * ServiceNow certifications such as CSA and/or CAD (as applicable) * ServiceNow Certified Implementation Specialist certifications * Experience with ITSM, CSM, ITOM, IRM, SPM, or custom apps * Experience with ServiceNow's Automated Testing Framework (ATF) * Experience with Agile delivery and CI/CD pipelines * Experience working in large enterprise environments * Experience supporting enterprise architecture patterns, cloud concepts, and/or leading engineering efforts (for candidates targeting higher responsibility) ## Description We are seeking an experienced Software Engineer to build enterprise-grade ServiceNow capabilities with the ServiceNow Engineering Services Team to improve employee experiences, accelerate automation, and deliver enterprise value. You'll partner with product teams, business stakeholders, and fellow engineers to design, develop, test, and support ServiceNow solutions-owning delivery quality and contributing to platform excellence. This is an exciting opportunity to help deliver enterprise-grade ServiceNow automation capabilities that improve experiences and outcomes-while elevating engineering quality and capability across the ServiceNow platform. Some Responsibilities May Include: * Design, develop, configure, and maintain ServiceNow applications, workflows, and user experiences * Translate business requirements into technical solutions with measurable impact * Build workflows, business rules, and automations that improve operational efficiency and reliability * Develop and maintain REST APIs and enterprise integrations; build and consume APIs to support end-to-end integration needs * Participate in code reviews, testing, and release readiness activities to ensure delivery quality and post-release stability * Troubleshoot and resolve platform and integration issues, identifying root cause and implementing durable fixes * Contribute to Agile delivery and modern engineering practices, including CI/CD where applicable * Recommend enhancements to improve performance, reliability, and user experience * Help shape reusable engineering patterns, standards, and modernization practices across the ServiceNow platform * Collaborate with architects, security, product, and engineering teams to drive scalable and supportable solutions ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Build a CI/CD pipeline to automate code reviews and ensure code quality](https://www.wearedevelopers.com/videos/349-build-a-ci-cd-pipeline-to-automate-code-reviews-and-ensure-code-quality) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)