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# Implementation Manager

- **Company:** Luminare Health
- **Location:** New York, NY, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $57,800.0 - $108,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Office, Microsoft Project, Microsoft PowerPoint
- **Published:** September 19, 2026
- **Apply:** https://www.careerbuilder.com/job-details/implementation-manager-lhb--183f9dd3-2aa1-4bf0-8901-3e78cc7eef01

## About the Role

* 3 - 5 years of experience in healthcare benefits and/or healthcare administration
 * College Degree or equivalent combination of education and experience
 * Ability to work effectively with clients, brokers, vendors and differing levels of co-workers including Client Managers and all levels of staff
 * Project experience with proven ability to lead multiple, highly visible projects simultaneously and meet deadlines
 * Experience facilitating internal and/or client meetings and presentations
 * Strong leadership, organizational and interpersonal skills
 * Self-directed individual who works well with minimal supervision
 * Excellent verbal and written communication skills
 * Ability to adapt in a dynamic work environment, learn quickly, solve problems, delegate assignments and make decisions with minimal supervision
 * Demonstrated ability to coordinate people and teams cross functionally to resolve complex issues within designated time frames.
 * Flexible; open to continued process improvement
 * Advanced experience with Microsoft Office suite including Excel and PowerPoint
 * Willingness to work a flexible schedule to accommodate business and occasional travel requirements.

Preferred Job Qualifications:

 * Bachelor's degree
 * Self-Funded Insurance/Benefits and/or TPA experience
 * 3 - 5 years client implementation experience in health insurance or TPA organization
 * Microsoft Project experience
 * Previous presentation experience, Brokerage, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Retention/Renewal, Health Insurance, Health Plan, Healthcare, Healthcare Administration, Incentive Programs, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Project, Multitasking, Operational Support, Operations Processes, Organizational Skills, Partner Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Regulations, Risk Management, Sales Management, Sales Presentation, Time Management, Willing to Travel, Writing Skills

## Description

Job SummaryThe Implementation Manager is responsible for leading the implementation phase for new clients and complex client renewals, and for overseeing the implementation of all client renewals or changes, new products, or other regulatory or vendor changes impacting clients. This includes planning and coordinating both client and cross-functional operational teams to support all aspects of setup and implementation. The Implementation Manager will mitigate client risks and internal risks through comprehensive understanding of all downstream impacts. The Implementation Manager will partner with Sales and Client Management teams to facilitate operational procedures and implementation processes. This position is client facing and may require occasional travel.Required Job Qualifications


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