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# TechOps Administrator - 171831

- **Company:** Zachary Piper
- **Location:** Atlanta, GA, United States
- **Salary:** $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Software Debugging, Office365
- **Published:** September 19, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9087432/techops-administrator-171831

## About the Role

* Clearance: Must hold an active TS/SCI with FS Poly.
 * Excellent customer service skills and focus.
 * Education: Bachelor's Degree in a related field or equivalent combination of IT training and practical experience.
 * Adaptable to a fast-paced environment with changing priorities.
 * Ability to execute work with precision in time-sensitive outage scenarios.
 * Effective communication skills in both written and oral English.
 * Ability to perform work under continuous deadline pressure.
 * Openness to shift work, as 24/7 support is essential.

## Description

As a vital member of the Secure Operations Centers (SOCs) team, the TechOps Administrator plays a key role in delivering end-to-end operational support for the Azure core and Office365 platform. This position encompasses various workstreams and responsibilities, contributing to the provision of 24x7x365 services., * Monitor and report on deployment flow, ensuring operational functionality, and promptly escalating issues to the deploying team.

 * Identify and drive fixes with feature teams for volume drivers.
 * Execute documented deployment scripts and procedures.
 * Coordinate restoration actions with other teams.
 * Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
 * Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
 * Identify and drive recovery levers with feature teams.
 * Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
 * Update standard operation procedures and technical training guides documentation as needed.
 * Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, cleaning, and other services, and providing equipment assistance/troubleshooting.


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