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# Manager or Senior Manager for ERP Implementation Operational Support

- **Company:** ULTA BEAUTY, INC.
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $68,640.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Software Maintenance, SAP (Applications), Software Engineering, Software Requirements Analysis, Information Technology
- **Published:** September 19, 2026
- **Apply:** https://www.careerjet.com/jobad/us33b3e6d69599ad7b24e6f8fb959d9d67

## About the Role

* Strong project management experience.
 * Experience managing non-Japanese vendors.
 * Solid understanding of the software development life cycle (SDLC).
 * Solid understanding of ITIL principles and practices.
 * Strong analytical skills in requirements analysis, application maintenance, and troubleshooting.
 * Strong leadership, communication, critical-thinking, problem-solving, and negotiation skills.
 * The ability to collaborate effectively while also working independently when needed.

*︎ Required Qualifications & Skills:

 * Bachelor's degree in Computer Science or a related field.
 * At least 10 years of experience implementing or supporting ERP applications.
 * Strong English communication skills for customer support, management reporting, and team collaboration.
 * Professional proficiency in Japanese for communication with the team in Japan.
 * Experience with SAP or a similar ERP system is preferred.
 * SAP Certified Application Associate or another relevant ERP certification is preferred.

## Description

* Lead team members in analyzing software requirements and designing, modifying, implementing, and maintaining application systems that meet user and business needs.
 * Lead ERP system implementation and operational support initiatives.
 * Manage projects across the software development life cycle (SDLC), including planning, requirements analysis, implementation, maintenance, and troubleshooting.
 * Coordinate with and manage non-Japanese vendors to ensure timely, high-quality project delivery.
 * Apply ITIL principles to support stable and effective application operations.
 * Support customers, report project status and issues to upper management, and collaborate with teams in the United States and Japan.
 * Provide leadership, guidance, and problem-solving support to team and project members., + $75,000-80,000 per year
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