> Markdown version of [/jobs/ext/3000856-cash-applications-team-lead](https://www.wearedevelopers.com/jobs/ext/3000856-cash-applications-team-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cash Applications Team Lead - **Company:** Aramark - **Location:** Nashville, TN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Data Analysis, Operational Data Store, Oracle (Applications), Tools for Reporting - **Published:** September 19, 2026 - **Apply:** https://dejobs.org/x/x/E53D0623F7F9489EA631E958B4D1C39F/job/ ## About the Role * Two or more years of progressively responsible Cash Applications, accounts receivable, customer-to-cash, or related accounting operations experience. * At least one year of experience providing team leadership, employee training, workflow coordination, quality review, or day-to-day operational support. * Demonstrated knowledge of Cash Applications processes, payment methods, reconciliations, exception handling, unapplied cash, and related internal controls. * Experience researching and resolving complex payment, remittance, account-matching, system, or reconciliation issues. * Proficiency with Microsoft Excel, including the ability to organize, analyze, and reconcile operational data. * Strong organizational, analytical, problem-solving, and attention-to-detail skills. * Strong written and verbal communication skills and the ability to work effectively with employees, customers, and cross-functional partners. * Ability to manage competing priorities, meet deadlines, work independently, and contribute effectively within a team environment., * Bachelor's degree in Accounting, Finance, Business Administration, or a related field is a plus but is not required. * Experience in a high-volume, complex, or shared-services Cash Applications environment. * Experience with Oracle or another enterprise resource planning system, banking portals, payment-processing systems, or reporting tools is a plus but is not required. * Experience supporting Cash Applications across multiple business units or customer groups. Core Competencies * Functional leadership and employee support * Customer and business partnership * Operational execution and accountability * Data analysis and problem resolution * Process improvement and change support * Clear communication and sound judgment ## Description The Cash Applications Team Lead provides day-to-day functional leadership for Cash Applications operations supporting the United States within Global Business Services. This position has no direct reports but coordinates daily workloads, monitors service levels and key performance indicators, trains and supports team members, reviews work for accuracy, and assists with the resolution of complex or escalated cash application issues. The Team Lead partners with the Accounts Receivable Supervisor to maintain effective controls, improve processes, and ensure customer payments are applied accurately and on time. This is a hybrid position requiring three days per week in the office, Team Leadership and Daily Operations * Coordinate daily Cash Applications activities and help prioritize and distribute work based on payment volume, deadlines, service levels, and business needs. * Provide day-to-day functional guidance, training, and support to team members and serve as an escalation point for questions and complex payment application issues. * Assist with onboarding new employees and deliver initial and ongoing process and system training. * Monitor work completion, quality, and productivity and communicate issues, trends, or resource needs to the Accounts Receivable Supervisor. * Provide observations to the Supervisor regarding training needs, process adherence, workload challenges, and development opportunities; this role does not have formal performance-management responsibility. Cash Applications Operations * Support the accurate and timely application of customer payments received through the lockbox. * Review cash application transactions, payment exceptions, adjustments, reconciliations, and unapplied cash items for accuracy, completeness, and compliance with established procedures. * Research and resolve complex or escalated payment, remittance, account-matching, or system issues in partnership with internal teams. * Ensure unapplied cash, unidentified payments, posting errors, control concerns, and other material risks are identified and communicated promptly to the appropriate leadership and business partners. * Maintain accurate process documentation, standard operating procedures, training materials, and job aids. Performance Controls and Process Improvement * Monitor service level agreements, key performance indicators, payment volumes, unapplied cash, aging, error rates, and other Cash Applications measures. * Help ensure compliance with company policies, accounting procedures, internal controls, and applicable SOX requirements. * Analyze recurring issues and performance trends and recommend corrective actions, process improvements, or automation opportunities. * Participate in testing and implementation of process, policy, and system changes. * Build effective working relationships with internal teams and cross-functional partners to support timely payment application and issue resolution. * Perform other related duties consistent with the scope and level of the position. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. 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