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# End User Service Desk: 1St Line It Support

- **Company:** Q.Beyond Ibérica
- **Location:** Sevilla, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory
- **Published:** September 19, 2026
- **Apply:** https://www.buscojobs.com.es/end-user-service-desk-1-st-line-it-support-en-sevilla-ID-372069258

## About the Role

You will document solutions, maintain the knowledge base, and collaborate on process improvements while using Windows, Microsoft 365, and Active Directory.
Fluent German and basic English are required, and you will enjoy a mix of in-office and home-office work with training opportunities.
#J-*****-Ljbffr

## Description

q.beyond ibérica S.L. in Sevilla is seeking an End User Service Desk professional to handle incidents, initial analyses, and user support, acting as the first point of contact for clients.You will document solutions, maintain the knowledge base, and collaborate on process improvements while using Windows, Microsoft 365, and Active Directory.Fluent German and basic English are required, and you will enjoy a mix of in-office and home-office work with training opportunities.#J-*****-Ljbffr