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# IT Support Specialist - Folsom

- **Company:** Voyager Technologies, Inc.
- **Location:** Folsom, CA, United States
- **Experience:** Experienced
- **Salary:** $75,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Apple Mac Systems, JIRA, Collaborative Software, Issue Tracking Systems, Local Area Networks, Networking Basics, Enterprise Software Applications, Peripherals, Microsoft InTune, Casper Suite, Data Management, Zendesk, Servicenow
- **Published:** September 19, 2026
- **Apply:** https://jobs.military.com/career/340410/it-support-specialist-cleared-california-ca-folsom

## About the Role

* High school diploma or equivalent. \n
 * 3+ years of hands-on IT support, desktop support, service desk, systems administration, or field support experience. \n
 * Active Top Secret security clearance required at time of hire, with ability to maintain clearance eligibility. \n
 * Experience supporting Windows, macOS, Microsoft 365, endpoint management, identity/access, collaboration tools, printers, peripherals, and common enterprise applications. \n
 * Working knowledge of networking fundamentals, endpoint security, device lifecycle, ticketing systems, and IT service management practices. \n
 * Ability to operate independently in an on-site support role while following enterprise IT, cybersecurity, and change-management standards. \n
 * Strong customer service, written documentation, troubleshooting, prioritization, and communication skills. \n
 * U.S. Person status required for ITAR/export-control eligibility. \n, * Experience supporting classified, secure, aerospace, defense, DoD, or government-contractor environments. \n
 * Experience with Microsoft Intune, Entra ID, Active Directory, Defender, GCC High, ServiceNow, Jira, Halo, Zendesk, Jamf, or similar tools. \n
 * Relevant certifications such as Security+, Network+, A+, Microsoft, ITIL, or similar. \n
 * Experience supporting CUI, ITAR/EAR, CMMC, or other regulated data-handling requirements. \n
 * Experience with conference room technology, AV support, local network troubleshooting, and executive or engineering-user support. \n



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