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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist I - **Company:** Automatic Data Processing, Inc. - **Location:** Alpharetta, GA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Office, Automated Data Processing (ADP), Web Technologies - **Published:** September 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=30820ef9de30a4f4 ## About the Role * At least 3 years of experience working in a client service/customer service environment * At least 1 year of business consulting experience. * Bachelor's degree or equivalent in education and experience PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: * Proven ability to maintain focus and work effectively with multiple demands * Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks * Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs * Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards * Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level * Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations * Proficient in the latest web technologies and working knowledge of various operating systems * Excellent analytical skills and time management skills * Excellent communication skills both verbal and written * Proficient using Microsoft Office PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following: * Proven ability to maintain focus and work effectively with multiple demands * Ability to work both independently to provide solutions to the client and as part of a team to accomplish tasks * Strong client relationship skills including the ability to influence client and guide the client to best solution to help resolve their client needs * Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards * Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level * Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations * Proficient in the latest web technologies and working knowledge of various operating systems * Excellent analytical skills and time management skills * Excellent communication skills both verbal and written * Proficient using Microsoft Office ## Description * Consult with clients to deliver a comprehensive ADP solution * Guide and drive the client towards the best solution for their business needs * Analyze existing systems, interface requirements, business processes * Partner with clients to understand their business and related needs * Incorporate new processes, tools and approaches when recommending an ADP solution * Utilize broad knowledge to recommend solutions to the client when appropriate * Understand client business issues and concerns and recommend and implement appropriate solution * Build long term relationship and trust * Interact/collaborate with ADP associates in sales and customer service * Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise ## Related Videos - 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