> Markdown version of [/jobs/ext/3002316-implementation-specialist](https://www.wearedevelopers.com/jobs/ext/3002316-implementation-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Implementation Specialist - **Company:** Medicom Technologies, Inc. - **Location:** United States (Remote available) - **Experience:** Starter - **Salary:** $95,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Artificial Intelligence, Amazon Web Services, Health Informatics, Software as a Service, Cloud Computing, Cyber Security, Information Technology Consulting, Databases, Customer Data Management, Dicom, Computer Data Storage, Domain Name System (DNS), Imaging Technology, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Network Connections, Systems Development Life Cycle, Cloud Services, Salesforce.Com, Systems Integration, Technical Data Management Systems, Network Switches, Diagnostic Tools, Fast Healthcare Interoperability Resources, Virtual Environment, Firewalls (Computer Science), Information Technology, Health Level Seven International, Low-code, Windows Services - **Published:** September 19, 2026 - **Apply:** https://www.builtincolorado.com/job/implementation-specialist/11254488?handler=ApplyRedirect ## About the Role * 3+ years of healthcare IT experience with hands-on responsibility for PACS, VNA, RIS, EHR, or related imaging systems in a vendor, health system, or imaging center environment. * 2+ years of production experience configuring and troubleshooting DICOM and HL7 v2 interfaces, with the ability to independently interpret HL7 messages and DICOM associations to identify issues. * Working knowledge of imaging workflows across radiology, cardiology, and oncology; experience with additional specialties such as urology, ambulatory imaging, or federal health is a plus. * Strong Windows Server and network troubleshooting skills, including ports, firewalls, VPNs, certificates, DNS, and endpoint security. * Proven ability to manage 15+ concurrent customer engagements while maintaining strong documentation, communication, and follow-through. * Strong customer-facing communication skills, with the ability to lead technical discussions with hospital IT, security, PACS, and other stakeholders. * Willingness to support scheduled early-morning and occasional evening or overnight cutover windows during go-live periods. This role does not have an on-call rotation. * Familiarity with HIPAA and sound judgment when working with technical data or diagnostics that may contain protected health information. Preferred Qualifications * Experience with an interface engine, particularly Mirth Connect / NextGen Connect. * Epic integration experience, including Interconnect, Showroom Connection Hub, vendor services, or application provisioning. * Experience supporting VA or federal health systems, including VistA or multi-site VISN programs. * Experience migrating customers from a competing image exchange platform. * Experience with Salesforce and/or TaskRay or another project delivery platform. * Relevant certifications such as NextGen Certified Professional in Mirth Connect, ARRT, CIIP, or an AWS foundational certification. ## Description Medicom is hiring an Implementation Specialist to own the technical delivery of our enterprise imaging platform at new customer sites. You will install and configure Connect and ImageX, build the DICOM, HL7, and FHIR interfaces that move imaging data across health systems, and guide customers through configuration, testing, go-live, and network connectivity. This is a hands-on, customer-facing delivery role. You'll manage a portfolio of 17-25 active customer projects while supporting 30-40 installs, kickoffs, connection calls, and training sessions each month. You'll work closely with Project Management, Support, Engineering, Customer Success, and customer IT and imaging teams as the technical expert responsible for getting implementations across the finish line. What you'll do * Install, upgrade, and migrate ImageX across customer Windows Server and virtual environments, ensuring environments meet Medicom infrastructure requirements. * Configure Connect, including Spaces, permissions, DICOM locations, AE titles, routing rules, and site-to-site network connections, while maintaining configuration and version discipline across test and production environments. * Build, map, and troubleshoot HL7 v2, FHIR, SMART on FHIR, and SSO integrations, coordinating application, access, and interface requirements with customer EHR and IT teams. * Diagnose and resolve DICOM, HL7, and Windows infrastructure issues using logs and diagnostic tools to identify root cause and determine the appropriate resolution. * Troubleshoot connectivity issues involving firewalls, ports, VPNs, certificates, DNS, proxies, antivirus/endpoint security, disk capacity, and Windows services. * Partner with customer IT teams and third-party PACS, VNA, RIS, and EHR vendors to resolve issues across system boundaries, escalating complex issues to Support and Engineering with clear technical documentation. * Lead technical kickoffs, standing status calls, working sessions, installations, and customer training with PACS administrators, interface analysts, IT, security, and other technical stakeholders. * Develop and execute test plans, track acceptance criteria, support user acceptance testing, and ensure implementations are ready for production. * Lead go-lives and cutovers, including scheduled early-morning, evening, or overnight windows, and provide technical support during the resulting hypercare period. * Support migrations from incumbent image exchange platforms, including parallel runs and validation, and partner with Imaging Informatics on clinical end-user training and adoption. * Evaluate customer environments for security and connectivity requirements during onboarding, engage Information Security when needed, and ensure customer data and technical information are handled in accordance with HIPAA and Medicom security practices. * Maintain accurate project and customer records, including status, tasks, time, Salesforce details, implementation documentation, and knowledge gained during customer engagements., Own end-to-end client onboarding for the LevPro platform, from scoping and kickoff through configuration, data migration, integrations, testing, training, and go-live. Translate client workflows into scalable system solutions, coordinate with internal and external technical teams, troubleshoot issues, document processes, and support long-term client relationships. The role partners with sales, data, customer success, product, engineering, and third parties while managing multiple implementations and improving implementation processes. Top Skills: Ai ModelsChatgptClaudeCompliance SystemsData Migration ToolsExcelLevproPortfolio Management SystemsThird-Party IntegrationsTrading Tools/Oms Rapid7 Implementation Specialist 24 Days Ago Remote or Hybrid Junior Junior Artificial Intelligence * Cloud * Information Technology * Sales * Security * Software * Cybersecurity Serve as the primary customer contact during cybersecurity solution onboarding. Coordinate implementation projects, timelines, milestones, dependencies, and deliverables; perform software installation, configuration, validation, and basic troubleshooting. Advise customers on technical prerequisites and best practices, maintain implementation records, gather feedback, and escalate complex issues. The role combines customer-facing technical implementation, project coordination, and cybersecurity SaaS expertise. Top Skills: AsmDhcpDnsHTTPLinuxmacOSMicrosoft Windows ServerRapid7SaaSSIEMSoarTcp/IpVulnerability Management Public Consulting Group Implementation Specialist 10 Hours Ago Remote United States 75K-120K Annually Senior level 75K-120K Annually Senior level Consulting Supports system integration and technology consulting projects by configuring and developing forms, templates, workflows, and software integrations. Produces code and technical documentation, troubleshoots systems, gathers client business requirements, and supports testing, conversion, quality, and project plans. Advises stakeholders on risks, issues, schedules, and budgets while applying SDLC methodologies, low-code platforms, cloud solutions, databases, and Agile or Waterfall practices. Top Skills: AgileAWSAzure DevopsCi/CdFtpGitJenkinsJIRAMicrosoft AccessMS OfficeMicrosoft Visual StudioOracleScrumService-Oriented ArchitectureSharepointSpssSQLSshTcpVisioWaterfall What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation. Key Facts About Colorado Tech * Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey) * Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3 * Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech * Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook) * Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures * Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Reimagining app development with Low-code and AI](https://www.wearedevelopers.com/videos/1651-reimagining-app-development-with-low-code-and-ai) - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [What If Apps Built Themselves? AI-Powered Low-Code for the Industrial Enterprise](https://www.wearedevelopers.com/videos/2079-what-if-apps-built-themselves-ai-powered-low-code-for-the-industrial-enterprise) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)