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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Software Developer - Confluent Cloud Infrastructure & Platform - **Company:** IBM - **Location:** Armonk, NY, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing, Distributed Systems, Python (Programming Language), Operational Data Store, Systems Integration, Large Language Models, Kubernetes, Integration Frameworks, Operational Systems, Confluent - **Published:** September 19, 2026 - **Apply:** https://arc.dev/remote-jobs/j/redirect/pl4rrugdd2 ## About the Role Master's Degree Required Technical And Professional Expertise * Strong software engineering fundamentals and experience building and operating production systems. * Proficiency in Python * Experience integrating large language models into real applications * A practical, product-minded approach to ambiguous problems and the ability to iterate quickly. * A self-starter with strong problem-solving skills and the ability to work in a fast-paced environment. Preferred Technical And Professional Experience * Experience building agentic systems, LLM tool use, or retrieval-augmented applications. * Familiarity with the Model Context Protocol (MCP) or similar tool-integration frameworks. * Experience designing evaluation and quality measurement for AI systems. * A background in distributed systems, cloud infrastructure (Kubernetes), or operational tooling. * Experience with security and access control for systems that act on production infrastructure. ## Description The Cloud Reliability team at Confluent builds the infrastructure and tooling that keeps Confluent Cloud reliable, secure, and operable at scale. This role is on the AI side of that mission: building an operations assistant that brings agentic workflows to incident investigation and troubleshooting. The system unifies information and actions from across Confluent's operational systems into an AI-enhanced experience that helps engineers find root causes faster. We are looking for engineers with a passion for applying AI to large-scale operational problems. This role provides an opportunity to work across multiple domains, including agentic systems and tool use, large language model integration, evaluation and quality, and the distributed infrastructure that makes AI-driven operations reliable and secure. What You Will Do * Design, build, and operate an AI-powered operations system that engineers across Confluent rely on for investigation and troubleshooting. * Build the tools and integrations that let AI systems securely query operational data and act on Confluent's infrastructure. * Develop agentic workflows and reasoning loops, and improve their accuracy, latency, and reliability over time. * Build evaluation frameworks and feedback loops to measure and continuously improve the quality of AI-generated investigations.. * Strengthen the security and access model around AI-driven operations, including least-privilege access and comprehensive auditing. * Partner with cross-functional engineering teams to turn operational expertise into automated, AI-assisted workflows. ## Related Videos - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Let's Get Started With Apache Kafka® for Python Developers](https://www.wearedevelopers.com/videos/565-let-s-get-started-with-apache-kafka-for-python-developers) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Inside Bitpanda's Tech Stack: Scaling a European Fintech Leader - Markus Dorner](https://www.wearedevelopers.com/videos/1979-inside-bitpanda-s-tech-stack-scaling-a-european-fintech-leader-markus-dorner) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) ## Related Articles - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)