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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Analyst - **Company:** Addison Group - **Location:** Oklahoma City, OK, United States - **Experience:** Starter - **Salary:** $50,000.0 - $100,000.0 - **Contract:** Temporary to permanent - **Skills:** Active Directory, Business Systems, Databases, Networking Basics, Software Engineering, SQL Databases, SQL Server Integration Services, Tableau (Software), Information Technology - **Published:** September 19, 2026 - **Apply:** https://addisongroup.gosnaphop.com/jobs/l/login/19e62b1f-e3e6-11eb-be56-42010a8a0031/476dbe27-b425-11f1-9a74-024201c20d84/false?applyId=628f763c-b384-11f1-9a74-024201c20d84&apply=true&returnUrl=/l/recruiting/jobapplication/628f763c-b384-11f1-9a74-024201c20d84/476dbe27-b425-11f1-9a74-024201c20d84/false?step=1 ## About the Role * 3+ years of experience in IT support, desktop support, or systems administration. * Familiarity with Windows operating systems, basic networking, and endpoint security. * Experience working with Active Directory, Group Policy, and ticketing platforms. * Solid troubleshooting skills for both hardware and software issues. * Strong interpersonal and communication skills with a user-first approach. * Ability to work independently and adapt to changing priorities. * Oil and gas industry experience or prior work supporting field operations is a plus. * Valid driver's license and willingness to travel to field sites occasionally. * A+, Sec+, Network+, or Microsoft certifications preferred., * Self-motivated with strong attention to detail. * Team-oriented with a flexible, can-do attitude. * Organized and proactive in maintaining IT processes and documentation. * Comfortable supporting both office and remote/field users. ## Description We are seeking a dependable and hands-on IT Systems Analyst to support day-to-day technology operations for our Oklahoma City-based oil and gas company. This role is responsible for maintaining core systems, assisting end users, and supporting infrastructure. The ideal candidate has experience with Windows-based systems, is comfortable managing support tickets, and enjoys providing excellent customer service in a fast-paced environment., * Provide technical support for end users, including desktops, laptops, and mobile devices in a Windows 10/11 environment. * Manage and respond to user requests through the internal IT ticketing system, ensuring timely resolution of issues. * Ability to support Active Directory user and group management, including account creation, password resets, and access permissions. * Apply and maintain Group Policy settings to enforce consistent system configurations and security standards. * Install, configure, and troubleshoot AV equipment and support conference room technology. * Maintain system security through regular updates, patches, and endpoint protection practices. * Assist with the onboarding and offboarding process, ensuring proper setup and decommissioning of user accounts and devices. * Monitor and support network connectivity, printing services, and shared resources. * Keep accurate records of hardware, software, and IT processes through documentation and asset tracking., Role: IT Support Analyst Position Type: Contract Location: Oklahoma City Pay Rate Range: $25-28/hourly Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable company with... 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Recommended *, Job Title: Customer Support Admin Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50-$18.50/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our clien... Recommended *, Role: Project Manager (Business Systems) Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $40.00 - $45.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a gr... Recommended *, Job Title: Litigation Legal Assistant Location: Oklahoma City, OK Industry: Legal Services Pay: $49,000 -$52,000/year Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a well... 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Recommended *, Job Title: Customer Service Associate Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50-$18.50/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our c... Recommended *, Role: Senior Database Engineer Position Type: Contract-to-Hire Location: Oklahoma City (Hybrid) Pay Rate Range: $110,000-125,000 annually DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth o... Recommended *, Job Title: Senior Instructional Designer Industry: Transportation / Operations Location (city, state): Oklahoma City, OK Pay: $70,000-$85,000 annually, depending on experience Work Schedule: Monday-Friday, standard business hours Benefits: This positio... 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