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# Technical Support Specialist

- **Company:** Rodgers Instruments US LLC
- **Location:** Hillsboro, OR, United States
- **Contract:** Permanent contract
- **Skills:** Analog Electronics, Sound Recording and Reproduction, Microsoft Office
- **Published:** September 19, 2026
- **Apply:** https://www.careerjet.com/jobad/usa650aa3cad472bf6ad101080da2e774c

## About the Role

* Minimum of Associate's degree or equivalent in Electronics/Electrical Technology or related field
 * Ability to read electronic schematic diagrams
 * Knowledge of laboratory test equipment including oscilloscopes, digital multimeters, signal generators
 * Understanding of power supply circuits and circuit components
 * Understanding of audio systems and digital/analog electronics
 * Soldering experience for repair or installation of electronic components
 * Customer relations and technical support skills, including excellent verbal and written communication via phone and email
 * Collaborative team-oriented personality, * Bachelors in Electronics/Electrical Technology or related field
 * Experience with electronic musical instruments and design
 * Experience using or setting up audio/sound systems, amplifiers, speakers, etc.
 * Microsoft Office/365 experience

## Description

* Troubleshoot, test, and repair electronic circuits and audio components
 * Interpret schematic diagrams and other engineering drawings and documents
 * Use test fixtures to test and troubleshoot circuits, components, and PCA boards
 * Use soldering and other hands-on techniques to repair detailed components on PCA boards
 * Provide technical support to field technicians performing diagnosis and repair of complex electronic systems, including by phone and email
 * Support installation of audio systems by offering written and verbal instructions and guidance
 * Compose written technical instructions
 * Document test results, parts usage, etc.
 * Identify and follow through on projects/needed products and services
 * Collaborate with other members of the team, including Technical Support, Engineering, and Production departments



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