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# Data Center Senior Technician

- **Company:** NTT DATA Corporation
- **Location:** Buffalo, NY, United States
- **Experience:** Expert
- **Salary:** $72,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Data Centers, Inventory Management Software, Networking Cables, Hardware Infrastructure
- **Published:** September 19, 2026
- **Apply:** https://careers-inc.nttdata.com/talentcommunity/apply/1431450600/?locale=en_US

## About the Role

* Minimum 5 years of Data Center Operation
 * Minimum 5 years of experience within a Data Center
 * Minimum 5 year of experience performing Data Center-Tape Operations/Smart hands/Device reboots-Tape Operations/Smart hands/Device reboots

Preferences:

 * Ability to communicate (oral/written) effectively to exchange information with our client.
 * Generate and communicate ideas to improve processes for the client

## Description

NTT DATA, Inc. currently seeks a Data Center Technician to support our client's data center and IT closets in Buffalo, NY. This position is on-site Monday-Friday.

Position Requirements:

 * Management of work order queue
 * Assigning technicians and scheduling shift activity
 * Training and mentoring technicians
 * Communicating with peer lead technician from other shifts for operational handoffs
 * Day to day delivery of all move, add change (MAC) requests including hardware installs and network cabling
 * Completing hardware break/fix tickets such as troubleshooting hardware and connectivity issues and replacement of hardware components
 * Checking supplies in and out from inventory management system
 * Keeping inventory current & accurate using DC Portal
 * Maintaining work area in a safe and orderly manner. Tools and supplies are properly put away after every shift.
 * Providing data center escorts as requested
 * Performing QA checks on work orders
 * Performing backup tape operations and amber light tours
 * Be part of on call rotation and provide afterhours support when required


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