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# Italian Market Csm For Ai Saas - Growth & Retention

- **Company:** Fonio Ai
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Software as a Service
- **Published:** September 19, 2026
- **Apply:** https://www.buscojobs.com.es/italian-market-csm-for-ai-saas-growth-retention-en-madrid-ID-370354917

## About the Role

In this role, you will manage relationships with SMBs, ensuring they receive maximum value from our AI voice agents.
The ideal candidate has 2-5 years in a client-facing role, is native or fluent in Italian, and possesses strong English skills.
The role offers a salary between €60,******,000 OTE, equity options, and the flexibility to work from either the Vienna or Barcelona office.

## Description

Fonio.ai in Barcelona seeks a Customer Success Manager for the Italian market to ensure customer satisfaction and retention.In this role, you will manage relationships with SMBs, ensuring they receive maximum value from our AI voice agents.The ideal candidate has 2-5 years in a client-facing role, is native or fluent in Italian, and possesses strong English skills.The role offers a salary between €60,******,000 OTE, equity options, and the flexibility to work from either the Vienna or Barcelona office.#J-*****-Ljbffr