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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Analyst - **Company:** Hunterdon Healthcare - **Location:** Flemington, NJ, United States - **Salary:** $49,358.0 - $61,714.0 - **Contract:** Permanent contract - **Skills:** Health Informatics, Client Access Licensing, Hospital Information Systems, Desktop Computing, Issue Tracking Systems, Microsoft Office, Networking Basics, Tablet Computers, Peripherals, Computer Equipment, Information Technology, Laptops, Gsuite - **Published:** September 19, 2026 - **Apply:** https://www.careerjet.com/job/us9cdfabc5cd65e09fbb9b35454619d684/eaa ## About the Role High School Diploma or Equivalent Preferred: Associate's Degree Certificate in Computer Science or related study and/or Advanced Specialized or Technical Training in Computer Science or related study. Bachelors Degree in Computer Science or related study. Minimum Years of Experience (Amount, Type and Variation): Required: 1-2 years Computer Support Experience, Call Center/Phone Support Experience. Preferred: 2-5 Years Computer Support Experience, Call Center/Phone Support Experience, Healthcare IT Experience. License, Registry or Certification: Required: Valid driver's license. Preferred: CompTIA A+ (Computing Technology Industry Association) ITIL (IT Infrastructure Library) MCSA (MS Certified Solutions Associate) Knowledge, Skills and/or Abilities: Required: Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, scanners, etc. Detail oriented with quality phone skills; Experience with supporting PCs, WYSE terminals, printers as well as basic networking as it relates to client access. Preferred: Google Suite Applications knowledge. Networking GSuite MS Office The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant's hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty). ## Description The PC Analyst's role is to support and maintain computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment, Operating Systems and software while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Encounters with end users primarily originate over the phone and this position provides daily phone support at the Customer Care Center. All Encounters are documented through an ITSM ticketing system. This position may require on-call responsibilities and rotational shift coverage (first , second and third shifts in additional to holidays). This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation. Primary Position Responsibilities * User's needs and concerns are evaluated and responded to appropriately and timely. Encounter with end-users and co-workers occur mostly over the phone, but also include self-service tickets, walk-ins, email requests and project assignments. Responds/resolves incidents and service requests in accordance with expected service levels * Prompt Troubleshooting of computer hardware and software and other technology tools, products and peripherals. Escalates to the Clinical Information Systems Analysts and Network Analyst and other Information Services teams to support and resolve issues as needed. Logs and tracks all work effort using ITSM tools and maintains history records and related documentation. * Installs hardware, software, networking, and peripheral equipment according to department checklist. Maintain corporate images for all end-user devices * Ability to multi-task in a fast-paced environment while delivering high standards of customer service. * Participates in special projects and assist team members as needed * Configures, deploys, and supports all mobile devices: laptops, ipads, tablets, cellular phones. * Provides all Audio/Visual support for the organization ensuring that all equipment is functioning properly. * Answer incoming user calls from queue as needed. ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [Fake or News - AI Toothbrushes, Carrier Pigeon Tech & Life on Mars - Krzysztof CiesĖlak](https://www.wearedevelopers.com/videos/2165-fake-or-news-ai-toothbrushes-carrier-pigeon-tech-life-on-mars-krzysztof-cieslak) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)