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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, Infrastructure - **Company:** NetDocuments Software, Inc. - **Location:** Lehi, UT, United States - **Experience:** Expert - **Salary:** $190,000.0 - $210,000.0 - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Software as a Service, Cloud Computing, Cloud Engineering, Data Centers, DevOps, Disaster Recovery, Software Engineering, Data Logging, Information Technology, AWS Fargate, Hardware Asset Management, Cloud Migration, Elastic Beanstalk, Serverless Computing - **Published:** September 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=80d41f77b11c594d ## About the Role * Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. * 12+ years of professional experience in cloud or infrastructure engineering and operations, preferably within a SaaS environment. * 6+ years of people leadership experience, including demonstrated success leading teams through significant changes in technical direction, capabilities, or operating models. * Hands-on or operational experience with physical datacenter environments, including hardware lifecycle, facilities, networking, and compute infrastructure. * Working knowledge of AWS PaaS services, including technologies such as ECS/Fargate, DocumentDB, MSK, Valkey, and SES. * Experience operating across both traditional infrastructure and public cloud environments. * Experience implementing automation and DevOps practices within production operations environments. * Demonstrated project and change management experience within a multinational organization. * Experience with strategic planning, budgeting, and financial management. * Familiarity with security and compliance frameworks such as SOC 2 Type II and ISO 27001. What Will Make You Stand Out * Experience leading an infrastructure organization through a significant datacenter-to-public-cloud transformation. * Experience developing infrastructure engineers into cloud or platform engineers. * Experience operating AWS PaaS services supporting large-scale SaaS applications. * Experience partnering directly with product engineering teams in an embedded or shared-responsibility operating model. * Experience building mature observability, incident response, business continuity, or disaster recovery programs. * Experience operating infrastructure for enterprise SaaS products in highly regulated or security-conscious environments. ## Description NetDocuments is seeking a Senior Manager, Datacenter & Cloud Applications to lead a team and function that will evolve alongside our infrastructure strategy. Initially, you'll lead the day-to-day operations of our Datacenter Infrastructure team, ensuring our on-premise environments operate with a high degree of reliability, security, and scalability. As our public cloud journey matures, you'll build and lead a team of cloud application engineers who operate as hands-on AWS engineers and trusted operational partners to our broader engineering organization. This role is ideal for a leader who can operate credibly across both physical infrastructure and cloud-native environments and who is excited to actively shape the transition between them. You will: Datacenter & Infrastructure Operations * Lead day-to-day datacenter operations as part of the Cloud Infrastructure organization, ensuring stability, reliability, and performance across our physical environments. * Oversee operational practices across hardware, network, compute, and supporting infrastructure. * Partner with Software Engineering, Cloud Engineering, and Architecture teams to maintain reliable and scalable infrastructure supporting NetDocuments products. * Ensure infrastructure operations align with security and compliance requirements, including SOC 2 Type II and ISO 27001. * Maintain and evolve business continuity and disaster recovery plans as infrastructure and business needs change. Cloud Transformation & Application Operations * Lead the evolution of the team from traditional datacenter and infrastructure operations toward AWS-native cloud application engineering. * Manage and operate AWS PaaS services supporting NetDocuments SaaS applications as our public cloud footprint expands. * Establish cloud-native operational practices that improve reliability, scalability, automation, and engineering efficiency. * Position the team as hands-on engineering contributors capable of building and operating directly against cloud-native services. * Partner with product engineering teams to align Cloud Operations capabilities with product roadmaps and technical priorities. Observability, Reliability & Incident Management * Establish and maintain observability standards and practices across infrastructure and cloud environments in partnership with key stakeholders. * Ensure appropriate logging, monitoring, telemetry, and operational visibility are incorporated into infrastructure and application environments. * Provide leadership for incident response subject matter experts in alignment with the established Incident Management process. * Identify opportunities to improve production reliability through automation, operational standards, and proactive infrastructure improvements. * Ensure Cloud Operations standards for observability, incident response, reliability, and security are represented within product engineering teams. People Leadership & Team Development * Lead, mentor, and develop engineers through a significant evolution in the team's technical responsibilities and operating model. * Build development plans that help engineers expand from datacenter and infrastructure operations into AWS-native platform engineering. * Establish certification paths, hands-on learning opportunities, and technical development plans that prepare the team for increased cloud ownership. * Build a team capable of serving as both engineering contributors and trusted operational advisors to the broader organization. * Create clear expectations, accountability, and development opportunities as the team's responsibilities evolve. Cross-Functional & Strategic Leadership * Build trusted partnerships across the CTO organization, particularly with Engineering, Architecture, and Cloud Operations leadership. * Serve as an operational liaison between Cloud Operations and product engineering teams. * Ensure the team is appropriately embedded with engineering organizations to contribute to roadmap planning and execution. * Develop the team into trusted advisors to other Cloud Operations functions and engineering stakeholders. * Support strategic planning, budgeting, capacity planning, and investment decisions for the organization. ## Related Videos - [The Road to MLOps: How Verivox Transitioned to AWS](https://www.wearedevelopers.com/videos/1050-the-road-to-mlops-how-verivox-transitioned-to-aws) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)