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# Systems Project Manager, Tolling & Contact Center Operations

- **Company:** Maximus, Inc.
- **Location:** Eugene, OR, United States
- **Experience:** Expert
- **Salary:** $115,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Configuration Management, Software Design Documents, Systems Development Life Cycle, Release Management, Software Engineering
- **Published:** September 19, 2026
- **Apply:** https://www.careerbuilder.com/job-details/systems-project-manager-tolling-contact-center-operations-onsite-new-york-relocation-assistance-provided-eugene-or--0426ef17-5d3b-467a-bdbe-80fb78ff6f17

## About the Role

Bachelor's degree required.

 - Minimum of 5 years of project management experience required.

 - Minimum 5 years of IT project management experience within the tolling and call center spaces.

Preferred Skills and Qualifications

 - Project Management Professional (PMP).

 - Experience in a variety of project management methodologies including Agile and Waterfall., Agile Programming Methodologies, Budget Management, Call Center Operations, Call Centers, Configuration Management, Corrective Action, Customer Satisfaction, Design Document, Financial Projections, Project Lifecycle, Project Management Professional (PMP), Project Planning, Project Schedule, Project/Program Management, Quality Metrics, Release Management/Engineering, Risk Management, Software Development Lifecycle (SDLC), Standard Operating Procedures (SOP), Systems Administration/Management, Time Management, Waterfall Model of Software Development

## Description

Plan, manage, and oversee infrastructure delivery services.

 - Assist with project budget, resources, and schedule.
 - Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.
 - Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.
 - Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.


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