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# IT Technical Program Manager

- **Company:** Utah First Credit Union
- **Location:** Salt Lake City, UT, United States
- **Experience:** Expert
- **Salary:** $52,000.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Systems Engineering, Microsoft Azure, Software Bug Management, Information Systems, Databases, Distributed Systems, NoSQL, Payment Service Provider, PCI Data Security Standards, Software Architecture, Cloud Services, Software Engineering, SQL Databases, Data Streaming, Systems Integration, Strategies of Testing, Google Cloud, Cloud Platform System, Information Technology
- **Published:** September 19, 2026
- **Apply:** https://www.careerjet.com/jobad/us5d51274d361cc2727d323c03039d7bcf

## About the Role

among executives, business owners, technologists, control partners, and vendors; bring structure to ambiguity; and ensure commitments, decisions, and risks remain visible and actionable.The role requires technical fluency without serving as a production software engineering position. The successful candidate must understand architecture, APIs, distributed systems, cloud environments, databases, financial technology, and software-delivery practices well enough to challenge assumptions, assess tradeoffs, guide testing, and facilitate sound decisions.QUALIFICATIONSEducation: Bachelor's degree in Computer Science, Software Engineering, Information Systems, Business, or a closely related quantitative field, or equivalent practical experience.Hands-on Experience: Five or more years of experience in software engineering, systems engineering, technical program management, or a closely related technical delivery role, including ownership of complex, cross-functional technology initiatives.
Community financial institution, processor/ payment service provider, FinTech, or other regulated-industry experience is strongly preferredDomain and Regulatory Knowledge: Working knowledge of PCI DSS, GDPR and CCPA data-privacy requirements, and Know Your Customer and Anti-Money Laundering frameworks.Risk and Audit: Experience guiding engineering and technology teams through rigorous compliance checklists, threat-modeling sessions, control validation, and internal or external IT audits.Cloud Architecture: Proficiency coordinating large-scale program deployments through cloud service providers such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.Databases and Data Consistency: Understanding of the operational tradeoffs between SQL databases for transactional precision and NoSQL databases for use cases such as fraud logs and clickstream analytics, with deep familiarity with ACID principles to protect ledger balances and money movements.Payment Infrastructure and

## Description

IT TECHNICAL PROGRAM MANAGERUtah First Credit Union is seeking a technically fluent IT Technical Program Manager to join our Information Technology team in a full-time capacity (40 hours per week). Reporting directly to the Senior Vice President of Information Technology, this highly visible individual contributor will lead the coordinated execution of enterprise technology programs and ensure critical initiatives are delivered with discipline, transparency, and measurable results.This is an on-site position based at Utah First Credit Union's corporate headquarters in Salt Lake City. Regular in-person presence is expected to collaborate effectively with business leaders, technology teams, and external partners.The IT Technical Program Manager serves as the execution and coordination hub for enterprise technology initiatives. The IT Technical Program Manager will translate strategic priorities into integrated plans, align internal teams and third-party providers, lead enterprise technology
testing, manage dependencies and risks, and communicate program status clearly to executive and non-technical stakeholders.ROLE OVERVIEWThe IT Technical Program Manager owns the planning, coordination, testing readiness, risk management, and delivery governance for Utah First's portfolio of enterprise technology projects.The IT Technical Program Manager works across business units, internal technology teams, engineering resources, risk and compliance partners, and third-party technology providers, this role will establish integrated program plans, coordinate resources and dependencies, and drive decisions needed to achieve target delivery dates and functional objectives.The successful IT Technical Program Manager candidate will combine program-management rigor, technical depth, testing leadership, sound judgment, and executive-level communication. This person must operate with a high degree of autonomy and influence, creating accountability across teams without relying on direct reporting
authority.KEY RESPONSIBILITIESProgram Execution: Build and maintain integrated program plans, track timelines and milestones, align resources, coordinate cross-functional workstreams, and drive enterprise technology projects to target delivery dates and functional objectives.Enterprise Testing Leadership: Serve as the enterprise testing lead for technology by creating and managing test strategies and plans; defining scenarios, entry and exit criteria, and acceptance evidence; and coordinating internal, user acceptance, and production-validation testing for new platforms and integrations, software upgrades, bug fixes, and other technology changes.Technical Oversight: Apply a strong understanding of software architecture, system design, APIs, integrations, data flows, and infrastructure to engage directly with developers and third-party technology providers, validate assumptions, and evaluate technical tradeoffs.Risk and Dependency Management: Identify technical bottlenecks, system
dependencies, resource constraints, security or compliance concerns, and delivery blockers early; assign clear ownership; drive mitigation plans; and escalate decisions before issues become major disruptions.Reporting and Communication: Establish a consistent program-reporting cadence and translate complex technical updates into clear, concise language for non-technical executives, business leaders, governance partners, and external providers, including progress, decisions, risks, tradeoffs, and recommended actions.Program Governance and Continuous Improvement: Maintain decision logs, risk and dependency registers, delivery metrics, readiness criteria, and post-implementation follow-through; strengthen repeatable delivery and testing practices across the enterprise technology portfolio.LEADERSHIP AND TECHNICAL APPROACHThis is a highly visible individual contributor role requiring leadership through influence rather than formal authority. The Technical Program Manager must create alignment


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