> Markdown version of [/jobs/ext/3006156-emergency-limited-placement-statewide-program](https://www.wearedevelopers.com/jobs/ext/3006156-emergency-limited-placement-statewide-program). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Emergency Limited Placement Statewide Program - **Company:** State Insurance Fund - **Location:** New York, NY, United States (Remote available) - **Contract:** Temporary to permanent - **Skills:** Microsoft Windows, Cyber Security, Digital Forensics, Windows Desktop, Computer Equipment, Information Technology, Servicenow - **Published:** September 19, 2026 - **Apply:** https://www.dice.com/job-detail/2b1e43f2-0ba8-4676-8b04-2f71e81741c9 ## About the Role One year of permanent, competitive class service as an Information Technology Specialist 1 at NYSIF; OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science; OR One year of experience in information technology., An associate degree or higher-level degree in Information Security, Computing Security, Cyber Policy, Cybersecurity, Digital Forensics, Information Assurance, Network and Computer Security At least 3 months experience in Microsoft 365, Computer hardware troubleshooting and repair, Windows Desktop. ## Description Duties Description This position is within the ITS End User Services Group and the incumbent of this position will monitor and manage ServiceNow Helpdesk tickets, emails and calls in a timely manner. Installing and configuring, desktop/laptop hardware and software., Provide remote technical support via the Service Desk for NYSIF staff and external customers. Address service requests and provide assistance to end users as it relates to NYSIF personal computing, both hardware and software. Image computers. Provide new employee onboarding support. Configure mobile devices. Support all ITS Teams with hardware deployments, installations and system maintenance. Create and maintain user and instructional documentation. Assist with the ITS hardware asset hardware inventory, including the maintenance of hardware inventory system data, participation in the annual Physical Inventory and hardware disposals. Demonstrated ability to engage in good customer service skills when working with end users is required. Ability to lift at least 25 pounds. Occasional evenings and/or weekend.* ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Blazor Unleashed: The Future of .NET Web Development](https://www.wearedevelopers.com/videos/1564-blazor-unleashed-the-future-of-net-web-development) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking)