> Markdown version of [/jobs/ext/3007997-it-support-technician](https://www.wearedevelopers.com/jobs/ext/3007997-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # It Support Technician - **Company:** 4it Recruitment Ltd. - **Location:** Leeds, UK (Remote available) - **Salary:** £26,500.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, System Configuration, Software Engineering, CompTIA Strata - PC Hardware Technology Engineer, Information Technology - **Published:** September 20, 2026 - **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2976225179-2 ## About the Role We're working with a well-established organisation in Leeds that is looking to add an enthusiastic IT Support Technician to their growing support team. This is an excellent opportunity for someone at the beginning of their IT career, whether you've recently completed an IT-related degree, apprenticeship, college course, or you're simply a technology enthusiast who enjoys building PCs, troubleshooting hardware, and learning new technologies in your spare time., We're open to candidates from a variety of backgrounds. You don't need years of commercial experience, but you should have a genuine interest in technology and a desire to build a long-term career in IT. You may have: An IT-related degree, apprenticeship or qualification Previous experience in a Service Desk, Helpdesk or IT Support role Built or repaired your own PCs or laptops A strong personal interest in technology and troubleshooting Experience gained through education, placements, volunteering or personal projects You'll ideally have: A good understanding of Microsoft Windows Knowledge of PC and laptop hardware Strong problem-solving skills Excellent communication and customer service skills A proactive attitude and willingness to learn A full UK driving licence and access to a vehicle (preferred) ## Description You'll join a team of four IT professionals responsible for supporting around 400 users across 25 UK sites, providing a fantastic environment in which to learn, develop and gain hands-on experience across a broad range of technologies., As an IT Support Technician, you'll provide first-line and second-line support to end users, helping to resolve a variety of hardware, software and IT-related issues. Key responsibilities will include: Providing IT support to users via phone, email and face-to-face Diagnosing and resolving desktop, laptop, hardware and software issues Setting up and configuring new user devices Supporting Windows-based environments Assisting with user account administration and access requests Escalating more complex technical issues where appropriate Maintaining accurate records within the IT service desk system Supporting IT projects and technology rollouts across the business Occasionally travelling to company sites if required ## Related Videos - [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [Enterprise Linux as Container Images](https://www.wearedevelopers.com/videos/1610-enterprise-linux-as-container-images) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)