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# Solutions Engineer (IT) - Basingstoke Area

- **Company:** Focus Group
- **Location:** Basingstoke, UK
- **Salary:** £40,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Cloud Computing, Hyper-V, Windows Servers, Routing, Microsoft SharePoint, Virtual Local Area Networks, Office365, ARUBA, Sonicwall, Microsoft InTune, Cisco, Vmware
- **Published:** September 20, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5890794704

## About the Role

* Prior experience in an IT support or delivery role, ideally within an MSP
 * Subject matter expert level knowledge in at least one of the specialisms above, plus solid generalist technical knowledge
 * Confident troubleshooter, able to architect solutions within your area of expertise
 * A full valid UK driving licence and willingness to travel to customer sites across Central London most days
 * Flexibility to adjust hours or stay overnight for larger project work when needed

It would be great, but isn't essential, if you've worked in an IT managed service environment before, or hold relevant vendor certifications (Microsoft, Meraki, SonicWall, Aruba or Cisco), including active certifications such as MS-101, MS-100, AZ-104 or AZ-140.

## Description

You'll be a subject matter expert in one or more of the following areas, and will lead projects related to your specialism:

 * Networking (VLANs, routing, wireless, Ekahau, Meraki, SonicWall, Cisco, Aruba)
 * Server & storage (Windows Server, storage, Hyper-V, VMware, M365 & Azure)
 * Cloud (M365, Azure, Intune, SharePoint)

What you'll be doing

 * Providing high quality customer experience for the installation and maintenance of customers' ICT solutions, remotely and onsite
 * Acting as an escalation point for complex faults within your area of specialism
 * Leading the delivery of small, medium and large projects as part of a team
 * Auditing and documenting client infrastructure and site surveys to a high standard
 * Attending customer calls for technical discussions, scoping and design
 * Mentoring and supporting other engineers, sharing best practice and technical leadership


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