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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Digital Business Analyst - **Company:** Tech4 Limited - **Location:** Southampton, UK - **Experience:** Experienced - **Salary:** £50,000.0 - £60,000.0 - **Contract:** Permanent contract - **Skills:** Mobile Application Development, System Configuration, E-Business, Design of User Interfaces, Mobile Application Software, User-Centered Design, Web Platforms, Test Scripts - **Published:** September 20, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5890530507 ## About the Role * Minimum 3 years Business Analysis experience delivering digital products, websites, mobile applications or customer-facing technology solutions * Strong experience writing user stories, acceptance criteria and functional specifications * Experience working within Agile delivery environments * Experience with website redesigns, platform migrations and mobile app development projects * Understanding of UX principles, customer journey mapping and usability testing * Strong stakeholder engagement and communication skills ## Description * Act as the key interface between our stakeholders, developers and third-party suppliers to identify business challenges, opportunities and requirements for digital products * Build strong working relationships across Digital, Marketing, IT and Customer Services and translate business needs into clear user stories, functional and technical specifications * Facilitate workshops, interviews and discussions to elicit clear requirements and gather and analyse customer, business and technical requirements for websites, mobile apps and supporting platforms * Define project scope, objectives, benefits, dependencies and success measures, and map customer journeys and digital user experiences * Document current (As-Is) and future (To-Be) business processes to support digital change * Identify opportunities to improve customer engagement, conversion and operational efficiency while ensuring solutions are practical, scalable and aligned to business objectives, customer needs and technical capabilities * Support the delivery of website and mobile app enhancements, migrations and new product initiatives from concept through to implementation * Work closely with developers, UX designers, the Product Owner and third-party suppliers to design solutions, support system configurations, testing and deployment activities where relevant * Define and format requirements to support User Acceptance Testing (UAT) and develop test scripts and validate system functionality against requirements * Support colleagues and end users during procurement and testing through analysis and documentation of requirements and test results to assist in issue resolution pre and post-implementation * Analyse digital analytics data to identify trends and opportunities and provide insight to support decision-making and data-driven improvements to digital platforms Technologies: * Support * Marketing * Mobile * Product Owner * UX UI Design, We are a fast-growing and highly successful organisation offering a Digital Business Analyst role focused on our website, mobile app and supporting platforms. 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