> Markdown version of [/jobs/ext/300932-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/300932-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** Capgemini
- **Location:** Diegem (Machelen), Belgium
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Application Testing, Databases, System Configuration, Mobile Application Software, Microsoft Office
- **Published:** June 19, 2026
- **Apply:** https://be.indeed.com/viewjob?jk=9240e1f149ed3066

## About the Role

* Highly autonomous and broadly IT skilled
 * Very good skills in all of the MS office applications
 * Very good skills with end user computers and, more specifically, Windows computers
 * Good understanding of the main mobile devices platforms and core mobile applications
 * Fluent in both English/French both written and oral

## Description

* Provide first- and second-line support (remote and on-site), focusing on maximizing first-call resolution
 * Analyze, record, and track incidents, service requests, and problems
 * Act as a primary liaison with customers and stakeholders for support-related issues
 * Support PC environment setup, reconfiguration, and installations
 * Document operational procedures and create technical knowledge base content
 * Perform service desk operations, application testing/administration, and coordinate with system and database teams, + Net expenses
 + Company car or mobility budget (whatever works best for you)
 + Health insurance
 + Meal vouchers
 + Pension plan
 + Eco vouchers from €250/year.
 + A flex plan where you can buy extra days off, update your insurance or buy home office supplies.
 + 32 vacation days + Bank holidays.


## Related Videos

- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)
- [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)