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# VIP Support / Second Level Support

- **Company:** wu personal GmbH
- **Location:** Köln, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Wireless LAN, Microsoft Office, Remote Access Technology, Systems Integration
- **Published:** September 20, 2026
- **Apply:** https://www.adzuna.de/details/5890867710

## About the Role

* Abgeschlossene technische Berufsausbildung oder IT-Umschulung (z.B. Fachinformatiker Systemintegration (m/w/d), IT Systemelektroniker (m/w/d), IT Systemtechniker (m/w/d), etc.)
 * 5 Jahre Erfahrung im Anwender Support bzw. IT Projekten (2nd Level)
 * Sehr guter Office 365, Windows 7 und Windows 10 Admin-Skill
 * Sehr gute Erfahrung in der Betankung von Rechnern mittels Softwareverteilungstools
 * Sehr gute Kenntnisse im Client Netzwerk und WLAN Umfeld
 * Sichere Englischkenntnisse und Deutsch in Wort und Schrift

## Description

* Vorstands- und VIP Support
 * Übernahme von Kleinstprojekten im Regelbetrieb
 * Technischer Ansprechpartner für die operative Steuerung
 * Support für Konferenz- und Präsentationssysteme
 * Remote Support durch Fernzugriff - Steuerung und Arbeitsplanung von beigestellten Technikern, * Tarifgebundener Vertrag (GVP)
 * Festes Monatsgehalt inklusive übertarifliche Bezahlung
 * Projektzulage ab dem ersten Einsatztag
 * Urlaubs- und Weihnachtsgeld nach GVP
 * Vergütung nach Equal-Pay-Modell
 * Mitarbeiterempfehlungsprogramm
 * Langfristige Kundeneinsätze
 * Hohe Übernahmequote beim Kunden


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