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# Computer Operator

- **Company:** McLane Company, Inc.
- **Location:** Carneys Point Township, NJ, United States
- **Experience:** Experienced
- **Salary:** $45,365.0 - $60,070.0
- **Contract:** Permanent contract
- **Skills:** Data Centers, Network Connections, Computerised Systems
- **Published:** September 20, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88390329/1

## About the Role

* High School Diploma or GED.
 * Understanding of computerized systems, technologies, software, hardware, etc.
 * Ability to identify, diagnose and resolve issues through problem-solving techniques.
 * Strong communication skills and understanding of immediate deadlines.
 * 2 or more year's similar experience.
 * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

 * Teamwork oriented
 * Organized
 * Problem solver
 * Detailed

## Description

Provides assessment for incoming calls for assistance. Identifies and resolves issues. Ensures minimal impact to
business unit. Trains new team members as required., * Answers incoming Help Desk calls providing first level diagnoses of issue.

 * Records/tracks/reports incident to appropriate party if it cannot be resolved by you.
 * Categorizes, prioritizes and assists each call to resolve any issue.
 * Engages second level support as needed to address time sensitive issues.
 * Monitors, identifies and resolves network connections to Home Office Data Center to ensure Distribution Centers are able to communicate and access all platforms.
 * Other duties may be assigned.


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