> Markdown version of [/jobs/ext/3013977-crm-platform-specialist](https://www.wearedevelopers.com/jobs/ext/3013977-crm-platform-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM Platform Specialist - **Company:** Philip Morris International Inc. - **Location:** Tampa, FL, United States - **Salary:** $69,000.0 - $92,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Cloud Computing, Data Integrity, Salesforce.Com, Data Management, Tools for Reporting - **Published:** September 20, 2026 - **Apply:** https://www.careerjet.com/job/usbe992e88a5f182668ee24e4f99a4dacb/eaa ## About the Role Bachelor's degree preferred or equivalent professional experience. -CPG industry experience preferred. Salesforce Consumer Goods Cloud, Salesforce administration, CRM support, sales operations, or sales enablement experience strongly preferred. -Proficiency with CRM platforms, Microsoft Excel, reporting tools, and data management. -Ability to manage multiple priorities in a fast-paced environment. -Strong organizational, analytical, and problem-solving skills. -Excellent written and verbal communication skills. -Ability to collaborate effectively with cross-functional stakeholders and technical teams. -Experience creating training materials, process documentation, job aids, or user communications preferred. -Legally authorized to work in the U.S. ## Description The CRM Platform Specialist is responsible for the administration, support, and continuous improvement of the Salesforce Consumer Goods Cloud CRM platform used by field sales and commercial back-office teams. This role serves as a liaison between business stakeholders and technical teams, translating business needs into effective solutions while supporting system enhancements, user adoption, and data integrity. The position partners closely with Sales Enablement, Infrastructure, IT, and Commercial teams to support evolving business needs. Your day-to-day: -Manage daily support of the Salesforce Consumer Goods Cloud CRM platform. -Partner with stakeholders to gather requirements, prioritize enhancements, and support system improvements. -Maintain data integrity through monitoring, issue resolution, and data cleanup efforts. -Coordinate testing, communication, and deployment of system updates and new functionality. -Create and maintain training materials, job aids, process documentation, and user communications. -Analyze user feedback and support trends to identify process improvements. -Support organizational and market-driven changes, including user access, account assignments, workflows, and CRM configuration., Position Summary: The Quality Control Field Specialist is responsible for overseeing and continuously improving quality standards across warehouse and field installation operatio… + 3 days ago, Job Category: Shop Job Description: Amp Up Your Career We are seeking a License Hearing Care Professional who is ready to join an organization that combines passion and perfo… + 2 days ago + ## Related Videos - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)