> Markdown version of [/jobs/ext/3015387-security-operations-command-center-operator](https://www.wearedevelopers.com/jobs/ext/3015387-security-operations-command-center-operator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SECURITY OPERATIONS COMMAND CENTER OPERATOR - **Company:** Longwood Gardens - **Location:** Kennett Square, PA, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Cyber Security, Microsoft Office - **Published:** September 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=20e4c4c85db5edbe ## About the Role * An associate degree in Public Safety, Criminal Justice, Emergency Management, or a related field preferred; or equivalent experience required * A minimum of 2 years of dispatch, communications, emergency operations, security, law enforcement, healthcare, higher education, or related experience * A valid driver's license is required * First Aid and/or CPR certification preferred * Proficiency with Microsoft Office and knowledge of security operations, dispatch procedures, and emergency communications such as All-Call radio systems, OnSolve, and CCTV * The ability to remain calm, exercise sound judgment, and communicate effectively with internal teams and external emergency responders in emergencies and high-pressure situations * Strong problem-solving, organizational, and multitasking skills, with the ability to monitor multiple communication channels simultaneously while maintaining attention to detail * The ability to sit for extended periods while monitoring multiple information sources simultaneously, communicate by phone, radio, and in person, and occasionally lift up to 30 pounds ## Description Longwood Gardens is seeking a Security Operations Command Center (SOCC) Operator to serve as the primary dispatch and communications resource for our Public Safety & Security team. This role performs essential dispatch, monitoring, communication, and administrative functions to help maintain a safe and secure environment at Longwood Gardens. Responsibilities include: * Answering and responding to incoming Public Safety & Security calls, radio communications, and emergency notifications * Dispatching Public Safety personnel and coordinating responses to routine and emergency incidents, including with emergency responders * Monitoring CCTV, access control, alarm, and other security systems * Broadcasting emergency notifications and organization-wide communications * Monitoring weather conditions and communicating significant alerts and emergency information * Maintaining accurate incident reports, activity logs, and departmental records * Tracking officer assignments, key control, staffing schedules, and daily operational activities * Maintaining knowledge of organization facilities, roadways, and locations to support emergency response * Providing administrative and operational support, including maintaining databases and submitting service requests * Ensuring compliance with departmental policies, procedures, and emergency response protocols The SOCC Operator supports a 24-hour, 7-day operation. 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