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# Salesforce Admin

- **Company:** Horizontal Talent
- **Location:** Denver, CO, United States
- **Salary:** $64,480.0 - $133,120.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Outlook, System Configuration, Customer Data Management, DevOps, Scrum Methodology, Release Management, Cloud Services, Copado, Salesforce.Com
- **Published:** September 20, 2026
- **Apply:** https://www.jofdav.com/jobs/59792571-salesforce-admin

## About the Role

* 3+ years of hands-on Salesforce administration experience
 * At least 1 year supporting Sales Cloud and/or Service Cloud in a production environment
 * Strong understanding of Salesforce data structures, including objects, fields, relationships, record types, and layouts
 * Experience building and maintaining Flow automation and approval processes
 * Practical knowledge of lead, opportunity, case, and service console configuration
 * Working knowledge of Salesforce security and access concepts, including profiles, permission sets, role hierarchy, sharing rules, and org-wide settings
 * Comfort working in Scrum or Kanban environments with backlog grooming and story estimation
 * Ability to troubleshoot issues under pressure and communicate effectively with both technical and non-technical partners
 * Availability to work core hours aligned to Pacific Time and support occasional urgent issues outside normal hours
 * Certified Salesforce Administrator required

Preferred Skills

 * Platform Administrator II or Advanced Administrator certification
 * Sales Cloud Consultant certification
 * Service Cloud Consultant certification
 * Experience with Lightning Sync or Lightning for Outlook
 * Familiarity with Einstein features or Agentforce concepts
 * Experience supporting large, multi-team Salesforce programs
 * Exposure to hospitality, gaming, or similarly complex enterprise environments
 * Familiarity with DevOps or release management tools such as Gearset, Copado, Salesforce CLI, or change sets

## Description

We're looking for an experienced Salesforce Administrator to support a fast-paced enterprise account with a strong focus on Sales Cloud and Service Cloud administration. This role is ideal for someone who enjoys hands-on configuration, cross-functional collaboration, and helping shape scalable solutions that improve sales and service operations.
Responsibilities

 * Manage day-to-day Salesforce configuration across standard and custom objects, record types, page layouts, and related data model updates
 * Build, maintain, and optimize Flow-based automation, including scheduled, record-triggered, and screen flows, while helping phase out legacy automation where appropriate
 * Configure and support approval processes, including routing logic, approval steps, and notification settings
 * Administer core Sales Cloud functionality, including leads, accounts, contacts, opportunities, sales stages, validation rules, and pipeline support
 * Support quoting and product setup by maintaining products, price books, quotes, and related quote-to-close functionality
 * Maintain forecasting structures, quotas, and territory management tools to support accurate sales visibility and assignment
 * Manage lead routing, conversion mapping, and duplicate prevention tools to improve data quality and usability
 * Configure Service Cloud elements such as cases, console layouts, queues, Omni-Channel routing, knowledge, and entitlement processes
 * Collaborate with Salesforce engineers, architects, product partners, and delivery leads to align configuration with broader solution design
 * Translate business needs into actionable backlog items, support effort sizing, and assist with sprint planning and refinement
 * Troubleshoot production issues, communicate status clearly, and help implement fixes or workarounds as needed
 * Participate in release testing, deployment support, stakeholder demos, and occasional after-hours support for urgent issues
 * Support ongoing improvement efforts, including Salesforce Outlook integration activities and emerging AI-related proof-of-concept work


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