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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EMR Applications Analyst - **Company:** Prism, Inc. - **Location:** New Providence, NJ, United States - **Salary:** $125,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Cerner, Application Programming Interfaces (APIs), Artificial Intelligence, Health Informatics, Business Systems, Information Systems, Oracle (Applications), Prism (Software), Reliability Engineering, Software Requirements Analysis, Systems Integration, Workflow Management Systems, Data Logging, Azure Security Center, Data Analytics, Health Level Seven International - **Published:** September 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0ff21e3c99435478 ## About the Role * Proven, hands-on experience supporting a complex, specialty-specific or enterprise EMR - for example NextGen, Epic, Oracle/Cerner, or a comparable specialty platform - in a healthcare or ambulatory care setting. * A demonstrated ability to translate clinical and business operations needs into system requirements, configuration, and workflow design. * Experience owning a vendor relationship - comfortable managing escalations and holding vendors accountable for outcomes, not just logging tickets. * Working knowledge of HIPAA and healthcare data security/privacy requirements, and experience applying them to day-to-day EMR administration and support. * An analytical, systems-level mindset: able to map dependencies and anticipate the downstream effects of a change before it happens. * Strong communication skills and the judgment to work directly and credibly with clinical and operational leaders. * Bachelor's degree or equivalent practical experience. Preferred * Direct experience with Athena, Nextech, or SIS (Surgical Information Systems). * Experience in ophthalmology, retina, ASC, or another specialty ambulatory care environment. * Experience supporting technology onboarding for practice affiliations, de novo openings, or M&A integrations. * Familiarity with integration and interoperability tools (HL7, APIs) and basic reporting/BI concepts. ## Description * Serve as the primary technology partner to clinical and business operations leaders on all things EMR - understanding how practices work and translating that into system requirements, configuration, and workflow design. * Build trusted, ongoing relationships with practice administrators, clinical leadership, and end users so that EMR decisions are grounded in how care gets delivered, not just how the system is built. Own the Vendor Relationship * Act as the primary point of accountability for assigned EMR vendor relationship(s) - managing escalations, tracking issue resolution, and holding vendors to committed timelines and SLAs. * Stay current on vendor roadmaps and releases and represent PRISM's needs and priorities directly with the vendor, including advocating for fixes and enhancements that matter to PRISM's practices. Drive Value Proactively * Look beyond ticket queues to actively find opportunities to get more value from the EMR - underused features, workflow redesign, or new modules that reduce manual work or improve the patient/provider experience. * Bring ideas forward rather than waiting to be asked; treat the EMR as a platform to be optimized, not just a system to be maintained. * Participate proactively in testing new EMR releases, patches, and updates before they go live - partnering with the vendor and internal teams to catch issues before they reach end users. * Pull reports and extract data from the EMR to support billing, clinical decision-making, and other operational reporting needs as they come up. Solve for the Gaps * When the EMR doesn't have an out-of-the-box answer, find one - through configuration, integration, workaround, or partnering with engineering and business systems analyst resources to build a custom solution. * Balance creativity with discipline: solutions need to be supportable long-term, not just clever in the moment. Understand the Whole System * Map and document upstream and downstream impacts before changes go live - across practice management, billing, scheduling, communicator/AI scribe tools, data & analytics, and other integrated systems. * Partner with Clinical Informatics, Compliance, Site Reliability, and the broader Applications team on go-lives, upgrades, de novo site openings, and M&A technology integrations. Own the Day-to-Day * Provide hands-on day-to-day EMR support - triaging and resolving tickets, troubleshooting production issues, and escalating appropriately when a fix requires vendor or engineering involvement. * Maintain data integrity, security, and HIPAA compliance within the EMR - including reviewing user access appropriately, safeguarding PHI, and escalating any potential security or privacy concerns in line with PRISM policy and regulatory requirements. * Maintain clear, current documentation: configuration records, SOPs, and training materials that keep support sustainable as the team and practice footprint grow. * Participate in on-call or after-hours escalation coverage as needed for critical EMR issues affecting patient care. ## Related Videos - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [How Data is Shaping our Games](https://www.wearedevelopers.com/videos/176-how-data-is-shaping-our-games) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [6 Emerging Technologies We’ll Learn About in 2025](https://www.wearedevelopers.com/magazine/381-6-emerging-technologies-we-ll-learn-about-in-2025) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)