> Markdown version of [/jobs/ext/3018232-lead-conversational-ai-developer](https://www.wearedevelopers.com/jobs/ext/3018232-lead-conversational-ai-developer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Conversational AI Developer - **Company:** Software Guidance & Assistance Inc - **Location:** Glen Echo, MD, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), .NET Framework, Application Programming Interfaces (APIs), Artificial Intelligence, Applications Architecture, Application Integration Architecture, Business Logic, Application Performance Management, Microsoft Azure, C Sharp (Programming Language), Cascading Style Sheets (CSS), Databases, Continuous Integration, Data Integration, Web Development, Middleware, Systems Development Life Cycle, Power BI, Standard Sql, Salesforce.Com, Software Deployment, Software Engineering, SQL Databases, Data Streaming, Systems Integration, Web Applications, Enterprise Software Applications, Chatbots, Large Language Models, Software Troubleshooting, SOAPAPI, Generative AI, Backend, Cosmos DB, Restful APIs, GPT, Natural Language Understanding, Software Version Control, Serverless Computing, Mulesoft - **Published:** September 20, 2026 - **Apply:** https://www.disabledperson.com/jobs/75322359-lead-conversational-ai-developer ## About the Role * 5+ years of professional software development experience. * Strong hands-on experience building and deploying production enterprise chatbots, virtual assistants, or Conversational AI applications. * Strong software engineering and application development background with the ability to work across multiple layers of an application. * Strong hands-on C# and .NET development experience. * Experience with Microsoft Azure Bot Framework v4 or strong experience with another enterprise Conversational AI/chatbot development platform. * Strong web development skills including JavaScript, HTML, and CSS. * Experience designing conversational flows, dialog management, intent handling, NLP/NLU, and chatbot application logic. * Strong REST API and enterprise systems integration experience. * Strong SQL and database skills, including the ability to query data and troubleshoot application/data integration issues. * Experience integrating applications with backend systems and enterprise services. * Ability to troubleshoot complex technical issues across application code, APIs, databases, web applications, and integrations. * Experience with modern SDLC practices, source control, testing, and CI/CD. * Strong analytical and problem-solving skills. * Ability to work independently while collaborating effectively across technical, product, UX, and business teams. * Excellent verbal and written communication skills. Preferred Skills: * Deep experience with Microsoft Azure Bot Framework v4, including Adaptive Dialogs, Waterfall Dialogs, and middleware customization. * Experience with Azure Functions and Azure Logic Apps. * Experience with Azure OpenAI, GPT, Claude, Gemini, or other Generative AI/LLM technologies. * Experience integrating traditional Conversational AI/NLU capabilities with Generative AI models. * Experience with Azure Conversational Language Understanding (CLU) or similar NLU technologies. * Experience with Salesforce REST/SOAP APIs, Live Agent integrations, Knowledge retrieval, or Case creation. * Experience with Azure Cosmos DB for conversation state, user data, or telemetry. * Experience with MuleSoft or similar enterprise middleware/ESB technologies. * Experience with Power BI or other tools used to analyze conversation logs and application performance. * Experience with Kore.ai or other enterprise Conversational AI platforms. * Experience deploying conversational applications across web and mobile channels. * Exposure to AI-powered search, Retrieval-Augmented Generation (RAG), AI agents, or agentic workflows. * Bachelor's Degree. ## Description * Drive the full lifecycle development of enterprise chatbots and virtual assistants from design through production deployment. * Design, develop, enhance, and support conversational applications using Microsoft Azure Bot Framework v4, Kore.ai, or similar Conversational AI technologies. * Develop custom conversational application functionality using C#, .NET, JavaScript, HTML, and CSS. * Design and implement conversational flows, dialog management, intent handling, and application logic. * Integrate conversational applications with enterprise systems, APIs, databases, and backend services. * Develop integrations using Azure Functions, Azure Logic Apps, REST APIs, and other integration technologies. * Support integrations with enterprise applications such as Salesforce, including live-agent handoffs, Knowledge retrieval, Case creation, and other workflows. * Troubleshoot issues across the full application stack, including conversational flows, application code, APIs, databases, web applications, and backend integrations. * Incorporate NLP/NLU technologies to understand user intent and provide accurate conversational responses. * Integrate Generative AI and LLM services where appropriate to enhance conversational experiences, search, fallback handling, and content generation. * Develop conversational experiences across web, mobile, messaging, and other digital channels. * Work with SQL and application databases to understand data flows, troubleshoot issues, and support integrations. * Monitor conversation performance and user interactions to identify opportunities to improve accuracy and user experience. * Collaborate with product owners, developers, UX/UI teams, business stakeholders, and enterprise application teams. * Participate in application architecture, testing, deployment, CI/CD, and production support activities. * Stay current with emerging Conversational AI and Generative AI technologies and identify opportunities to apply them within the platform. ## Related Videos - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [The Resilience of the World Wide Web](https://www.wearedevelopers.com/videos/1281-the-resilience-of-the-world-wide-web) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Speak, Code, Deploy: Transforming Developer Experience with Voice Commands](https://www.wearedevelopers.com/videos/1159-speak-code-deploy-transforming-developer-experience-with-voice-commands) - [Should we build Generative AI into our existing software?](https://www.wearedevelopers.com/videos/1129-should-we-build-generative-ai-into-our-existing-software) ## Related Articles - [The Best AI Chatbots: ChatGPT and Other Alternatives](https://www.wearedevelopers.com/magazine/236-the-best-ai-chatbots-chatgpt-and-other-alternatives) - [The Prompt Engineer ✍️](https://www.wearedevelopers.com/magazine/216-the-prompt-engineer) - [What Are Large Language Models?](https://www.wearedevelopers.com/magazine/304-what-are-large-language-models) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [The Top ChatGPT Plugins for Developers in 2023](https://www.wearedevelopers.com/magazine/259-the-top-chatgpt-plugins-for-developers-in-2023) - [The State of WebDev AI 2025 Results: What Can We Learn?](https://www.wearedevelopers.com/magazine/581-the-state-of-webdev-ai-2025-results-what-can-we-learn)