> Markdown version of [/jobs/ext/3018283-hpc-support-engineer-deployment-lead](https://www.wearedevelopers.com/jobs/ext/3018283-hpc-support-engineer-deployment-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HPC Support Engineer & Deployment Lead - **Company:** Liberty Mutual Insurance - **Location:** Ventura County, CA, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** .NET Framework, Artificial Intelligence, Data Analysis, Application Layers, C Sharp (Programming Language), Nvidia CUDA, Software Debugging, InfiniBand, Python (Programming Language), PCI Express, System Software, Technical Data Management Systems, Scripting, Containerization, Kubernetes, Bug Reporting, Information Technology - **Published:** September 20, 2026 - **Apply:** https://www.builtincolorado.com/auth/login?destination=/job/senior-hpc-support-engineer-deployment-lead/11266304 ## About the Role You are a "System Doctor." You have the computer science fundamentals to understand code, but your expertise lies in making that code run reliably on physical systems. * Experience: You have a BS/MS in Computer Science, Electrical Engineering, or related field, with 8+ years of experience in system software development and hardware support. You have a proven track record in customer-facing roles. * HPC & Hardware Fluency: You have a deep understanding of GPU architectures and how they interact with the rest of the system. You are comfortable dealing with high-speed interconnects, PCIe topology, and driver stacks. * Software Ecosystem: You possess strong computer science fundamentals. You are an expert in Python and scripting for automation, but you are also comfortable navigating C#/.NET environments and the CUDA/ROCm ecosystems. * Containerization: You have practical experience deploying and debugging Kubernetes clusters in production environments. * Communication: Excellent interpersonal skills are non-negotiable. You can remain calm under pressure, communicate complex technical details to stakeholders, and manage customer expectations effectively., Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role includes paid Property and Casualty licensing training, customer communication, sales closing, and brand representation. Employees work remotely on assigned schedules and must maintain a professional home workspace with reliable wired high-speed internet. A minimum of two years of sales or service-related experience is required. Top Skills: High-Speed Wired InternetPcProperty And Casualty Insurance License ## Description Lead customer-facing HPC deployments and serve as the escalation point for complex hardware, operating system, application, and compiler issues. Deploy and debug GPU-accelerated Kubernetes clusters across on-premises and cloud environments, using Python, C#/.NET, CUDA, and ROCm. Diagnose issues involving NVIDIA and AMD GPUs, high-speed interconnects, PCIe topology, and driver stacks. Create technical documentation, reproduce customer failures, and collaborate with engineering and R&D on bug reports and product improvements. The summary above was generated by AI Your Mission You will act as the escalation point for our most challenging technical hurdles, ensuring that our compiler technology runs flawlessly on the world's most powerful hardware. * Think: Lead the architectural strategy for customer rollouts. You will analyze client infrastructure-evaluating power, high-speed interconnects (Infiniband/RoCE), and software environments-to plan successful cluster deployments. You will drive complex customer issues to resolution by diagnosing root causes that sit between hardware, the OS, and our application layer. * Implement: + Execute hands-on deployments of Kubernetes clusters (on-prem and cloud) tailored for GPU acceleration. + Dive deep into code and systems to detail, reproduce, and resolve issues. You will set up test environments using C#, CUDA, and ROCm to mimic customer failures. + Work directly with the latest silicon (NVIDIA H100, AMD MI300) and interconnects to ensure our software utilizes the hardware correctly. * Build: + The Knowledge Base: You will author detailed technical solutions, white papers, and "known issue" documentations. Your work will empower the rest of the team and our users to solve problems faster. + Feedback Loops: Collaborate closely with the Engineering and R&D teams. You will translate field data into clear bug reports and feature requests, helping to shape the future stability of the product., Support export compliance for unmanned aerial systems: draft, submit, and manage ITAR/EAR licenses and commodity jurisdiction requests; classify technical data; manage license lifecycle and documentation; coordinate with stakeholders and provide licensing guidance as an empowered official. ## Related Videos - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [JavaScript? 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