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# Data Center Engineer - SC Cleared

- **Company:** Cloud People
- **Location:** Portsmouth, UK
- **Salary:** £39,000.0 - £75,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Computer Engineering, Data Centers, Firmware, Networking Hardware, Comptia Server+, SC Clearance, Data Management, Cisco, Servicenow
- **Published:** September 21, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5891624384

## About the Role

* Hardware engineering experience gained inside a data centre environment, rather than office or desk side support
 * Enterprise server hardware exposure, with HP, Dell or IBM particularly useful, although other vendors such as Lenovo or Cisco UCS are equally welcome
 * Experience with enterprise storage platforms and network equipment installation and replacement
 * Structured cabling standards across copper and fibre, plus a working understanding of data centre power and cooling fundamentals
 * Comfortable working to SLAs and KPIs in a customer facing environment, with a good grasp of incident, problem and change management
 * Experience using ITSM platforms such as ServiceNow, Remedy or Jira
 * Active SC clearance
 * Willing to take part in an on call rota of one week on, one week off
 * Desirable: ITIL Foundation, CompTIA Server+, or vendor certifications from Dell, HPE, Cisco or Lenovo

## Description

* Install, configure, maintain and replace server, storage, network and peripheral hardware
 * Diagnose and resolve hardware faults within agreed service levels, including break fix activity and component replacement
 * Rack, stack, cable and decommission equipment, keeping cable management, labeling and positioning to site standard
 * Install and manage structured cabling across copper and fibre, and support power activity including PDU monitoring and equipment power cycling
 * Carry out firmware upgrades, physical health checks and visual inspections of data centre equipment
 * Coordinate with third party vendors on warranty and support activity, and escort authorised personnel within secure areas
 * Log, update and escalate incidents, service requests and changes through ITSM tooling, and support major incident recovery and root cause investigation
 * Support technology refresh, migration, relocation and disaster recovery testing activity
 * Maintain accurate asset records, rack layouts and cable schedules for audit purposes

Technologies:

 * Cisco
 * Firmware
 * Hardware
 * IBM
 * Support
 * ITIL
 * ITSM
 * JIRA
 * Network
 * ServiceNow


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