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# support engineer for operational technology

- **Company:** LondonEnergy Ltd
- **Location:** London, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Automatic Number Plate Recognition, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Virtual Private Networks (VPN), Azure Active Directory, Microsoft SharePoint, Software Deployment, Software Vulnerability Management, Wi-Fi Technology, Microsoft InTune, Microsoft Onedrive, Deployment Automation
- **Published:** September 21, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/support-engineer-for-operational-technology/47812416

## About the Role

control, Experience with Microsoft Intune, Autopilot, Windows endpoint management and application deployment;Good knowledge of DNS, DHCP, VPN, Wi-Fi and connectivity troubleshooting;Experience using HaloITSM or a comparable ITSM platform to manage incidents, service requests, changes, problems, SLA performance and knowledge records;Experience supporting cyber security operations, endpoint protection, application control, vulnerability remediation and secure access practices;Strong problem-solving, communication and organisational skills;Ability to work independently, document technical actions clearly and communicate effectively with technical and non-technical stakeholders;Nice to have: Experience supporting business-critical or operational technology, including CCTV, access control, ANPR, body-worn camera systems, D365, UniFlow or similar systems.УсловияPrivate Medical & Life Insurance;Company Pension Scheme;Annual Leave Package;Employee Recognition Scheme;Access to Employee Assistance
Programme (EAP);Many more benefits. #J-18808-Ljbffr

## Description

operational PCs and other business-critical technology;Support day-to-day cyber security operations, including security alert investigation, endpoint protection, application control, vulnerability remediation, secure access practices and audit evidence gathering;Coordinate third-party suppliers, support cases, quotes, purchase orders, warranties and equipment requirements;Maintain accurate asset, licence and support records;Provide technical mentoring and knowledge sharing;Maintain technical documentation and procedures;Identify opportunities for automation and service improvement;Contribute to IT, infrastructure, security and technology projects.Требования5+ Years' experience providing L2/L3 IT support in a complex, hybrid, multi-site or operational environment;Experience acting as a senior technical escalation point;Strong experience supporting and administering Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive and Microsoft Entra ID;Knowledge of MFA and, access


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