> Markdown version of [/jobs/ext/3020932-technical-advisor-tech-support](https://www.wearedevelopers.com/jobs/ext/3020932-technical-advisor-tech-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Advisor & Tech Support - **Company:** Inc. (cec) - **Location:** Topeka, United States - **Salary:** $20,800.0 - **Contract:** Franchise - **Skills:** Microsoft Word, Microsoft Excel, 3D Printing, Computer-Aided Design, Software Applications - **Published:** September 21, 2026 - **Apply:** https://cecentertainment.wd5.myworkdayjobs.com/CEC_Careers/job/Distribution-Warehouse-7215-SW-Topeka-Blvd-Topeka-KS/Technical-Advisor---Tech-Support_R136805 ## About the Role Verbal Communication Skills Typing/data entry (40 WPM) Answer telephone Computer Software: Word/Excel High School/Equivalent Outstanding mechanical aptitude Written Communication Skills Analytical Skills Proficient at Soldering Customer relations/service. Professional demeanor, attitude & appearance. 1 year experience as a Qualified Bench Technician. 1 year experience with CAD / 3D File creation Physical Demands: To perform the duties of this position, the incumbent must have the ability to sit, walk, stand, bend, twist, reach, and carry, lift, pull, push between 1 - 50 lbs. Incumbent must use a computer, with repetitive movement of both hands. Incumbent must be able to work a 10-hour shift. ## Description Performs all duties and responsibilities in support of field services and operations. Supports the Corporate Objectives, including: "If you are not serving the Guest, serve someone who is." Support our customer (Operations and Field Technical Managers). Conduct Quality Repairs on items in the Electronics Repairs inventory list. Provide Technical phone support for the field from 7 A.M. to 5 P.M. Central Time Assemble various sound and other kit assemblies to support the field. Maintain, create and update Tech manuals, schematics and text fixtures needed for repairs. Assist in maintaining the Technical Support Web Site and implement future upgrades to support the field. Process shipping and receiving of all exchange parts. Performs other duties and lends assistance to co-workers as directed by the immediate supervisor or other members of our Corporate Management Team. Assist in maintaining Tech Support Inventory (Cycle Counts and Bin Location Updates) Assist with CAD File creation for 3D Print Projects. ## Related Videos - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [How I built my own intelligent Robot Arm from Scratch](https://www.wearedevelopers.com/videos/100097-how-i-built-my-own-intelligent-robot-arm-from-scratch) - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) ## Related Articles - [The 10 C++ programming questions to expect in an interview](https://www.wearedevelopers.com/magazine/50-the-10-c-programming-questions-to-expect-in-an-interview) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)