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# Field Network Engineer

- **Company:** AXA
- **Location:** Warrington, UK
- **Contract:** Permanent contract
- **Skills:** Networking Hardware, IT Sales, Computer Network Technologies, Break Fix, Computer Equipment, Information Technology, Network Server, Cisco
- **Published:** September 21, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/field-network-engineer/47815194

## About the Role

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description:Field Network EngineerLocation: South East (London and surrounding areas), a full UK driving licence and residence within the advertised region are essential.Salary: salary dependent on experience, plus company car, fuel card, paid overtime and on-call and expenses covered.Due to continued growth, Comms-care is looking for a Field Network Engineer to join our Technical Services team. This role combines field-based and remote technical support, helping customers resolve hardware and networking issues and return systems to service quickly and effectively.Whilst experience with networking technologies is advantageous, we're equally interested in candidates with transferable technical skills, a strong aptitude for troubleshooting, and a desire to develop their career. Full training and ongoing development will be provided.What your role as a Field Network Engineer will involve:Work within the, network and PC/ Server field engineering services to high profile customers.A flexible approach to work and prepared 'go the extra mile' to exceed customer expectations.Applies knowledge and skills through handling problems beyond own area of expert.What we offer:AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice schemeRising holiday allowance at Year 2 and Year 5Birthday day offEmployee Referral Bonus - help us grow our team and get rewarded for introducing great talent.Employee discounts and wellness perksModern offices with breakout spaces, free tea and coffee, and a private wellness roomDevelopment opportunities with clear career progression and trainingWe Are Ingram Micro GroupIngram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from

## Description

Technical Services team and be responsible for providing the technical support skills to our customers both onsite and remotely.Installing and supporting network devices, PCs and Servers for our customers.Remote and onsite troubleshooting.Pre-staging of router and switch installations according to documentation.Facilitating customer adds, moves & changes, customer rollouts and other project based installs.Project based site survey and documentation.Post-Sales support.Site visits to assess and swap non-functional equipment.There will also be an On Call requirement of not more than 1 week in 3.To set you up for success, we are looking for the following skills and experience:Experience using Cisco, Draytek, Zyxel, Netgear routers.Experienced in Cisco, Aruba and HP switches.1st/ 2nd line Server/PC hardware break fix support.Strong communication and customer service skills, with the ability to build positive relationships and explain technical issues clearly to customers.Experience providing