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# Technical Administrator | THG Nutrition Manufacturing

- **Company:** THG
- **Location:** Olney, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Databases, Document Management Systems, Web Platforms, Software Version Control, User Accounts
- **Published:** September 21, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/technical-administrator-thg-nutrition-manufacturing/47812285

## About the Role

Excellent detail orientation with a proven ability to manage multiple tracking systems and timelines. What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays.Don't want to work on your birthday? We don't either! Enjoy your day off on us!Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave.Buy back up to 3 days each year.Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice

## Description

Administrator administers the group's electronic Quality Management System (eQMS) across seven sites. This role is part of out centra technical team and is a chance to ensure robust document control, accurate complaint reporting, and continuous audit readiness by supporting both central functions and site technical teams. 1. eQMS & Document Control System Administration: Manage user accounts, form configurations, approval paths, and general system maintenance.Training & Support: Deliver user training on core eQMS modules and assist site teams with system troubleshooting.Document Management: Oversee the upload, review, and version control of group-wide policies and technical procedures. 2. Complaint & Incident Reporting Portal & Complaint Administration: Monitor external customer/retailer complaint portals and coordinate fulfillment-related investigations.Data & Reporting: Cleanse complaint data, perform trend analyses, and generate regular quality reports.Investigation Support: Assist
central and site teams with root-cause analysis (RCA) investigations. 3. Audit & Site Compliance Support Audit & Compliance Coordination: Maintain the group audit calendar, track supplier certification statuses, and maintain organised audit folders.CAPA & Risk Tracking: Monitor outstanding Non-Conformance Reports (NCR) and Supplier Corrective Action Requests (SCAR), escalating risks as necessary.Operational & Meeting Support: Support sites during low-resource periods and coordinate weekly technical update meetings. What skills and experience do I need for this role? Experience: Prior experience in Quality Assurance (QA) or Technical Administration, preferably within food manufacturing or FMCG. Technical Skills: Proficiency with digital platforms, databases, or electronic Quality Management Systems (eQMS), alongside strong Microsoft Excel skills. Communication: Strong communication skills with the ability to train site users and professionally handle customer inquiries. Organisation