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# Relay Account Support Specialist, Linehaul

- **Company:** Amazon.com, Inc.
- **Location:** Nashville, TN, United States
- **Salary:** $40,581.0 - $54,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Data Analysis, Microsoft Outlook, Databases, Desktop Computing, Microsoft Office, SQL Databases, Data Management
- **Published:** September 21, 2026
- **Apply:** https://dejobs.org/x/x/A816519FA9D94EC3AD72300A709093CB/job/

## About the Role

* 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
 * High school or equivalent diploma
 * Work 40 hours/week, and overtime as required
 * Are 18 years of age or older, * Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)

## Description

We are seeking a detail-oriented and analytical professional with a background in transportation to join our team as a Relay Account Support Specialist. In this role, you will be responsible for resolving transportation-related cases submitted by our carrier partners. You will review case details, gather and analyze data from multiple sources and verify critical information to make informed decisions. The ideal candidate is a strong problem-solver with experience in transportation or logistics, thrives in a fast-paced environment, and is passionate about delivering results., * Manage and resolve cases submitted by our carrier partners, ensuring all steps in the onboarding process (data collection, verification, and follow-up) are completed accurately and on time

 * Track case progress through various systems, ensuring timely updates and proper documentation of all outcomes

 * Prioritize tasks effectively to manage multiple cases simultaneously, meeting deadlines and business-critical timelines

 * Escalate complex issues to relevant stakeholders


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