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# IT-Helpdesk , Vollzeit

- **Company:** Tiroler Soziale Dienste Gmbh
- **Location:** Innsbruck, Austria
- **Salary:** €40,138.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Operational Systems, User Accounts
- **Published:** September 22, 2026
- **Apply:** https://www.studentjob.at/stellenangebote/8667109-it-helpdesk-m-w-d-vollzeit

## About the Role

* Abgeschlossene IT-Ausbildung (Lehre, FS, HAK, HTL oder ähnliches)
 * Erfahrung im Bereich IT-Helpdesk/IT-Support
 * Hardwarekenntnisse, Grundlagenkenntnisse MTA-Windows-Betriebssystem
 * CompTIA A+-Zertifizierung von Vorteil
 * Kommunikationsfähigkeit, Teamfähigkeit, Zuverlässigkeit
 * Wertfreie und genderneutrale Haltung
 * Sehr gute Deutschkenntnisse, Englischkenntnisse von Vorteil
 * Führerschein Klasse B

## Description

* Erste Anlaufstelle, IT-Helpdesk, Anwender*innenschulungen
 * Physische Bereitstellung und Austausch von IT-Geräten
 * Installation und Fehlerbehandlung von IT-Geräten (Desktop, Monitore, Drucker)
 * Installation und Fehlerbehandlung bei Betriebssystemen Software (Desktop, Laptop, mobile Geräte)
 * Verwaltung von Active Directory-Benutzerkonten und -gruppen
 * Tier-1-Support für die TSD in den Bereich Networking, Systems, Information Assurance


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