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# Skilled Servicedesk Medewerker

- **Company:** Jelling
- **Location:** ALPHEN AAN DEN RIJN, Netherlands
- **Salary:** €4,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft InTune, Information Technology, Cisco, Vmware
- **Published:** September 22, 2026
- **Apply:** https://www.jelling.nl/vacature/8448/skilled-servicedesk-medewerker-22

## About the Role

* Je beschikt over een afgeronde MBO4 opleiding richting ICT;
 * Je hebt minimaal één jaar ervaring bij een MSP;
 * Je bent bekend met Microsoft, Cisco en ITIL;
 * Je bent communicatief vaardig en past in het team.

## Description

Ben jij klaar om klanten te helpen met hun ICT-vraagstukken? Voor een toonaangevend bedrijf op het gebied van ICT zijn we op zoek naar een Skilled Servicedesk Medewerker die graag technische problemen oplost, zoals het verhuizen van domeinen, configureren van firewalls en beantwoorden van telefonievragen.

* Oplossen van complexe ICT-problemen na eerste uitvraag;
 * Werken met Microsoft, Cisco en VMware;
 * Toepassen van ITIL-processen (incident, problem, change);
 * Uitrollen van apps via Intune en instellen van MFA;
 * Ondersteunen bij server- en Microsoft 365-issues.


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