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# Change Release Coordinator

- **Company:** ARHS
- **Location:** Strasbourg, France
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Configuration Management, DevOps, Information Technology Operations, Knowledge Management, Release Management, Devsecops
- **Published:** September 22, 2026
- **Apply:** https://jobs.smartrecruiters.com/ARHS/744000150666665-change-release-coordinator

## About the Role

* Excellent understanding and practical knowledge of ITIL service management processes, including Incident, Problem, Change, Release, Event and Knowledge Management.
 * Proficiency with IT service management tools as defined or agreed by the CA.
 * Understanding of CI/CD pipelines and configuration-management tools.
 * Strong coordination and analytical skills.
 * Ability to communicate effectively and work in a multicultural, multi-vendor operational environment.
 * Excellent ability to manage multiple high priority efforts/ competing priorities and flexibility to adjust to changing requirements, schedules and priorities.
 * Minimum 5 years of experience in IT operations or/and IT service management and delivery.
 * Experience in working within ITIL-aligned frameworks and structured change and release management processes.

Certifications

 * Needed - ITIL Foundation or higher (or equivalent)
 * Nice to have - Agile or DevOps certification
 * Nice to have - Project management certification

## Description

* Coordination of the operational changes and releases of all live service elements, with focus on planning, coordination of resources and activities, and version controlling, whilst maintaining quality and minimising risk.
 * Ensuring that Release and Change Management Key Performance Indicators (KPIs) are reported, and their targets are met.
 * Coordinating with DevSecOps Engineers and other technical teams for deployments, automation improvements and release optimisation.
 * Collaborating with project and operational teams to ensure effective system change and release implementation.
 * Assisting in support models set up and in managing transition of projects and new services into the business-as-usual model.
 * Coordinating with suppliers, contractors, 3rd parties, etc. to ensure timely change and release implementation and contractual fulfilment, when applicable.
 * Follow up on the release and operational changes activities at all the stages of release and change lifecycle.


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