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# Technicien Helpdesk H/F

- **Company:** LA PROVIDENCE
- **Location:** Châtillon, France
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Microsoft Office
- **Published:** September 22, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83598008.html

## About the Role

2 ans d'expériences minimum en tant que technicien helpdesk/hotline h/fConnaissance : office 365, système d'exploitation Windows, outil de ticketing service nowDu lundi au vendredi Aplitude horaires -08h-18h, Connaissance : office 365, système d'exploitation Windows, outil de ticketing service now

Du lundi au vendredi Aplitude horaires -08h-18h, Windows
Assistance technique
Pack Office

## Description

Assurer le support technique de premier niveau par téléphone, par e-mail ou via un système de ticketing.

 - Diagnostiquer et résoudre les incidents matériels et logiciels en niveau 1 (postes de travail, imprimantes, logiciels standards/métiers).
 - Suivi des tickets d'incidents


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