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# ICT Cluster Support Technician

- **Company:** REACH2 ACADEMY TRUST
- **Location:** Birmingham, UK (Remote available)
- **Salary:** £28,085.0 - £30,430.0
- **Contract:** Temporary to permanent
- **Skills:** Network Security, Software Engineering
- **Published:** September 22, 2026
- **Apply:** https://mynewterm.com/jobs/217388/EDV-2026-RAT-71287

## About the Role

This is a school-based position and travel will be required to school sites therefore flexibility with working hours and a willingness to travel is required.

We are seeking an individual with the following skills and experience:

 * Previous experience working in a customer facing role

 * Good Knowledge of Network Security

 * Understanding of IT software and hardware

 * Good knowledge of Internet security and data privacy principles

 * Good interpersonal and communication skills

 * Highly organised

 * Strong teamwork skills

 * Respects confidentiality

## Description

Exciting mobile role supporting schools across Cluster 3. You must hold a full driving licence and have access to your own transport. The role offers variety, with each day spent working in a different school.

The Cluster ICT Support Technician will be responsible for providing IT support to the Shared Services and School staff. Based in schools, this role will be on the front line and the face of the IT Services department and required to attend sites within their cluster of schools to install and maintain IT hardware and software, escalating more complex issues where appropriate.