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# Business Support

- **Company:** Cencora, Inc.
- **Location:** UK (Remote available)
- **Contract:** Temporary contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
- **Published:** September 22, 2026
- **Apply:** https://myhrabc.wd5.myworkdayjobs.com/Global/job/Remote-United-Kingdom/Business-Support_R2615545

## About the Role

* Natural ability to build and maintain strong relationships with internal and external stakeholders
 * Clinical background either as a qualified RVN or through time spent working in a veterinary practice
 * Determination to meet and exceed targets
 * Good presentation and organisational skills.
 * Proficiency with Word, Excel, PowerPoint and Outlook.
 * Ability to work to deadlines
 * Ability to follow processes and protocols
 * Strong team player
 * Attention to detail
 * Customer Service experience

## Description

This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.

This role will be on a fixed term contract for 9 - 12 months. In this role you will be reporting to the National Sales Manager and providing administrative and customer support to the Sales Team. The role is varied and will entail creating monthly reports for both customers and internal stakeholders, welcome and onboarding new GPO members, supporting the National Sales Manager with adhoc reporting requests, providing day-to-day support to customers in alignment with the Territory Managers and GPO team, validating new account setup requests and distributing new leads to the Sales Team, acting as an administrator of the CRM and ensuring that it is accurate and up-to-date, as well as supporting the Sales Team with internal activities relating to customers.

Responsibilities will include:

 * Ensure a high standard of service to existing and prospective customers
 * Work collaboratively with MWI Internal Teams when they have either identified an opportunity or where customer support is required
 * Ensure that MWI's CRM system is kept updated with the correct contact information of Independent veterinary practices. Ensure that all contact with practices is correctly recorded within the CRM.
 * Advocate for our customers within the business with operational, customer solutions and shared services functions.
 * Where required, represent MWI in meetings with customers and prospects.
 * Support customer and commercial projects.
 * Attend industry related events as required (includes some evenings and weekends)

 * Understand the Companies standard operating procedures and attend training sessions as appropriate.