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# Technicien Support Informatique (h/f)

- **Company:** Adecco
- **Location:** Le Plessis-Robinson, France
- **Contract:** Contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Virtual Private Networks (VPN), Microsoft Office, Wi-Fi Technology, Microsoft InTune, Servicenow
- **Published:** September 22, 2026
- **Apply:** https://www.adecco.com/fr-fr/offres-emploi?jobId=2122272701

## About the Role

Le profil doit disposer de bonnes connaissances sur :

 * Windows 11
 * Office 365
 * Intune
 * ServiceNow
 * Les environnements réseau : Wi-Fi, VPN, proxy, switch
 * L'installation et la configuration de postes informatiques

## Description

Nous recherchons un(e) Technicien de Proximité IT (H/F) pour assurer le support informatique auprès des utilisateurs et garantir le bon fonctionnement de leur environnement de travail. Les principales missions seront :

 * Assurer le support de proximité auprès des utilisateurs sur les postes de travail et téléphones professionnels.
 * Diagnostiquer et résoudre les incidents liés à Windows 11, Office 365, Wi-Fi, VPN, proxy et impression.
 * Préparer, installer et configurer les postes informatiques.
 * Gérer le déploiement et le renouvellement du matériel ainsi que les retours d'équipements.
 * Administrer les téléphones professionnels via Intune.
 * Intervenir sur les équipements réseau : switch, points d'accès Wi-Fi et brassage réseau.
 * Assurer la gestion des licences Microsoft Office 365.
 * Créer et suivre les tickets d'incidents et demandes via ServiceNow.


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