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# IT Support Specialist

- **Company:** Remedy Intelligent Staffing
- **Location:** Tallahassee, FL, United States
- **Salary:** $45,760.0 - $52,000.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Software Engineering, Diagnostic Tools, Computer Equipment, Information Technology
- **Published:** September 22, 2026
- **Apply:** https://www.employbridge.com/job-search/search-jobs/ihub-1297113

## About the Role

* High School Diploma or GED required
 * Associate degree in a related field preferred
 * Minimum 1 year of related IT experience
 * Valid Florida driver's license required
 * Must be 21+ with at least 2 years of licensed driving experience
 * DMV record review required

## Description

We are seeking a first-level IT Support Specialist to provide technical assistance to end-users with desktop hardware and software issues. This role is ideal for someone with strong troubleshooting skills who enjoys helping others and providing timely, customer-focused IT support., * Diagnose, troubleshoot, and resolve first-level desktop hardware and software issues

 * Install, maintain, and support desktop systems and related equipment
 * Use diagnostic tools and established procedures to identify technical problems
 * Provide timely technical assistance to staff across the organization
 * Escalate complex issues when appropriate
 * Deliver professional and responsive customer service